Business Analyst

Ward Technology Talent; Toronto; Hybrid; CAD 75,000 - 90,000; Full time

Job summary

A leading consulting firm in Toronto is seeking an experienced Business Analyst to coordinate projects and elicit requirements. The ideal candidate will have over 5 years of business analysis experience, excellent communication skills, and a Bachelor's degree in a related field. This contract role offers a hybrid work model and requires the ability to work across various time zones for global communication.

Qualifications

• 5+ years of experience in business analysis or similar role.
• Experience in legal or professional services environment is desirable.
• Consulting experience is desirable.

Responsibilities

• Help establish organization and order to a number of initiatives.
• Drive GAP analysis, requirements gathering, and workshops.
• Create Use Cases, Personas, and User Journeys.

Skills

Business Analysis

Requirements Elicitation

Process Mapping

Data Analysis

Facilitation

Excellent Communication

Education

Bachelor’s degree in relevant field

Tools

Visio

Power BI

Tableau

Job description

Business Analyst

Contract | Toronto - HYBRID, ON | February 14, 2025

Business Analyst (Client Services)

The Business Analyst (BA) will bring project coordination, requirements elicitation and documentation skills that are essential to efficiently and swiftly deliver on a range of project mandates. The BA will be a seasoned, hands-on professional who has a meticulous eye for detail, is naturally inquisitive and can move comfortably between the business and IT.

Responsibilities

• Help establish organization and order to a number of initiatives that are currently in various stages of the project lifecycle
• Guide stakeholders through the creation of current state process maps and designs desired state processes
• Drive GAP analysis, requirements gathering and Future State workshops with confidence by fostering collaboration among teams in a novel way and with expertise. To be an expert facilitator who captures and documents information accurately and effectively
• Create Use Cases, Personas and User Journeys to truly understand the end-users, the ways we can make their lives easier, and help in maximizing the value derived from their activities for the firm
• Create and revise Business Requirements Documents (BRDs); thereby translating business requirements into functional specifications
• Administer solution testing with end-users
• Serve as a liaison between Business Sponsors, Vendors and Technology – maintain a close working relationship to elicit business requirements and discuss scoping decisions

Required Skills

• Bachelor’s degree in information systems, computer science, business management, or another field or related equivalent work experience
• Business Analysis and/or Agile certifications are highly desirable
• 5+ years experience in a business analysis role or similar, designing business process models and documenting current processes, creating BRDs and managing requirements, developing Use Cases, Personas, User journeys, Wireframes, Mock-ups, and performing Data Analysis
• Experience with Visio and other process mapping tools
• Experience in a legal or professional services environment is highly desirable
• Knowledge of Visualization tools and know-how to facilitate data-driven decisions is highly desirable (e.g Power BI or Tableau)
• Having excellent communication skills with both team members and internal business constituents. The ideal candidate is comfortable mediating between user needs, business objectives, and technical feasibility with confidence
• Continued drive for excellence and high quality, despite frequent iterations, uncertainty, changes in priority, scope, and stakeholders
• Consulting experience is desirable
• This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones

If you have the above skills please forward a MS Word copy of your resume. Thanks!