Sr. Analyst, Vendor Management

Fairstone; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage key supplier relationships and enhance operational excellence. In this pivotal role, you will oversee vendor performance, drive process improvements, and ensure compliance with corporate policies. Your ability to analyze data and communicate effectively will be crucial in fostering strong partnerships with both internal teams and external vendors. This position offers a dynamic work environment where your contributions will directly impact customer experience and operational success. Join a company recognized as one of Montreal's Top Employers and be part of a team that values innovation and collaboration.

Qualifications

• Bachelor's degree or relevant experience in vendor management.
• Excellent communication skills to interact with all levels.
• Ability to analyze data and establish process controls.

Responsibilities

• Manage vendor relationships and drive service excellence.
• Lead cost savings and process enhancement opportunities.
• Track vendor performance and generate insightful reports.

Skills

Vendor Management

Analytical Skills

Communication Skills

Conflict Management

Attention to Detail

Independent Work

Multi-tasking

Education

Bachelor's Degree

4-5 Years of Relevant Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

This position plays an integral role within Fairstone by managing key supplier relationships, driving operational excellence, and partnering with internal teams to positively impact customer experience. Key activities include improving processes, practices, and monitoring suppliers’ governance processes.

Responsibilities

1. Manage a portfolio of vendor relationships, including OSFI B10 Material vendors, to drive service excellence, mitigate third party risks, and maximize value for money.
2. Lead cost savings/process enhancement opportunities.
3. Perform ongoing vendor governance activities for responsible vendors as per the Bank policies and procedures.
4. Track and evaluate vendor performance against contractual service levels. Generate insightful reports to show how the vendor is performing against expectations and take action if required.
5. Coordinate and lead cross-functional vendor review meetings with presentation materials geared toward a senior audience.
6. Understand contractual terms and obligations to effectively manage vendor agreements and relationships.
7. Perform reconciliation and verification of vendor invoices.
8. Enhance vendor oversight processes and identify best practices to drive process efficiencies.
9. Act as the issues/incident escalation point for their responsible vendors.
10. Ensure corporate requirements are met by facilitating necessary documentation and reviews, including required updates to internal policies and procedures.
11. Update and maintain Bank operational procedures.
12. Forecast and maintain Mastercard inventory and other collateral based on business need and cost optimization.
13. Perform other duties as assigned.

Qualifications

1. Bachelor's degree or relevant 4-5 years of experience in vendor management or operational experience in a related field.
2. Ability to analyze documents and data, identify risks and establish relevant process controls.
3. Excellent communication skills both verbal and written and ability to interact comfortably and confidently at all levels including business partners, Executives, and external vendors.
4. Ability to develop and maintain effective relationships with multiple vendors and key internal and external partners.
5. Ability to manage conflict and work under pressure.
6. Ability to work independently.
7. Ability to multi-task with strong attention to detail.
8. Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

This role is now vacant

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Permanent