Specialist Functional Analyst SAP HCM

Canadian Pacific Railway; Calgary; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Employee share purchase plan

Performance incentive plan

Annual fitness subsidy

Job summary

CPKC is seeking a seasoned SAP HCM Functional Analyst to implement and optimize HR processes across the organization. You will collaborate with business and technical teams on OM/PA configurations, enhancements, and interfaces while contributing to enterprise-wide HR programs.

Strong communication and stakeholder management skills are essential. Experience with SAP ECC/S/4HANA and HR modules will drive success in this fast-paced environment.

Qualifications

• University degree in a relevant field or equivalent experience.
• Minimum 5 years of SAP HCM Functional Analysis with hands-on configuration of OM/PA.
• Experience eliciting, analyzing, documenting, and interpreting business requirements.

Responsibilities

• Maintain and support SAP HCM OM and PA configurations and related interfaces.
• Resolve service requests, investigate production issues, and support upgrades and maintenance.
• Gather, analyze, and document business requirements; build consensus across user groups.

Skills

Stakeholder management

Communication

Facilitation

Negotiation

Requirement gathering

Education

University degree

Tools

SAP HCM

OM/PA

ECC

S/4HANA

ABAP

Basis

Time and Attendance

Payroll

SuccessFactors

Job description

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

Join CPKC’s technology team and play a key role in transforming how HR services are delivered across the organization. The Specialist Functional Analyst, SAP HCM is responsible for supporting, enhancing, and optimizing SAP Human Capital Management solutions, ensuring reliable and efficient delivery HR processes. Working with both business and technical stakeholders, this position drives continuous improvement initiatives, implements innovative solutions, and contributes to the success of enterprise-wide programs that support more than just systems, but the people who keep CPKC moving every day

POSITION ACCOUNTABILITIES:

• Maintain and support SAP HCM Organizational Management (OM) and Personnel Administration (PA) configurations, enhancements, system changes, and related vendor/application interfaces while managing SAP Online Support System notes and transports
• Evaluate and resolve application service requests, provide ongoing business application support, investigate production issues, identify root causes, and support application upgrades and maintenance activities
• Partner with cross-functional stakeholders to gather, analyze, prioritize, validate, and document business requirements, build consensus across user groups, and produce detailed functional specifications
• Liaise closely with technical teams including Basis, ABAP, PO, and other support groups to communicate business requirements, support solution design and implementation, and assist with user documentation and training materials
• Develop and support test strategies and test plans, ensuring end-to-end traceability of requirements from business needs through solution design, testing, validation, and verification of functional specifications
• Participate in CPKC’s SAP S/4HANA RISE Cloud transformation and other strategic initiatives while assessing the broader impact of proposed changes across the SAP landscape and leading discussions on enterprise-wide solutions

POSITION REQUIREMENTS:

• University degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration, or an equivalent combination of education and relevant practical experience
• Minimum 5 years of SAP HCM Functional Analysis experience with progressive responsibility, including hands‑on configuration of SAP ECC and/or SAP S/4HANA Organizational Management (OM) and Personnel Administration (PA), with a strong understanding of HCM modules and cross-module integration
• Proven experience eliciting, analyzing, documenting, and interpreting business requirements using a variety of techniques including research, interviews, workshops, focus groups, brainstorming, questionnaires, prototyping, and process modeling
• Strong communication, facilitation, negotiation, consensus‑building, and stakeholder management skills with the ability to manage client expectations, resolve conflicts, and deliver results in a fast‑paced environment with competing priorities and tight deadlines
• Demonstrated problem‑solving ability, strong organizational and time‑management skills, attention to detail, a proactive "go-getter" mindset, and the ability to work collaboratively across diverse teams and cultural environments
• Working knowledge of SAP Time and Attendance, Payroll, and/or SuccessFactors is considered an asset; experience within railway operations and processes is an asset; proven ability to collaborate effectively within cross‑functional teams and contribute to successful business outcomes

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy

PRE-EMPLOYMENT REQUIREMENTS:

• Criminal history check
• Education verification
• Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).