Claims Readiness & Deployment Consultant

Allstate Canada; Markham; Remote; CAD 70,000 - 90,000; Full time

Job summary

Allstate Canada is seeking a Readiness and Deployment Consultant to ensure smooth transitions during the deployment of new systems within the Claims operation. This role involves assessing operational readiness, coordinating training, and managing change to maximize adoption. Join a company recognized for its commitment to employee growth and community involvement.

Benefits

Flexible Work Arrangements

Employee discounts

Good Office program

Student Loan Payment Matching Program

Comprehensive Retirement Savings

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Community involvement

Qualifications

• 3+ years in Change Management, Leader Coaching, and Learning & Development.
• 2+ years in Data analysis and operational reporting.

Responsibilities

• Support claims managers for successful implementation of initiatives.
• Conduct readiness assessments and deliver change management activities.
• Develop deployment plans aligned with operational priorities.

Skills

Change Management

Communication

Project Management

Data Analysis

Flexibility

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts, air bags, and graduated driving laws to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

The Readiness and Deployment Consultant is responsible for ensuring smooth, efficient transitions during the deployment of new systems, software, or processes within the Claims operation. They assess operational readiness, prepare stakeholders, coordinate training, and manage the rollout of changes to minimize disruptions and maximize adoption.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise. We are proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive impact in our communities through partnerships, employee giving, and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we foster a culture where employees feel valued, experience personal growth, have career options, and enjoy their work.

Role Designation:

Remote

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus other products and services)
• Good Office program (up to $400 back for office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings with employer matching
• Annual Wellness allowance
• Personal reflection day
• Tuition Reimbursement
• Community involvement and giving back

Accountabilities

1. Support claims managers to enable successful implementation of initiatives and achieve performance excellence.
2. Execute Manager Effectiveness program to ensure leaders are informed, prepared, trained, and confident in managing their teams.
3. Conduct readiness assessments evaluating capacity, stakeholder preparedness, and potential barriers.
4. Deliver change management activities and support tools for smooth adoption.
5. Develop and execute deployment plans aligned with operational priorities.
6. Coordinate communication plans, oversee training materials development and delivery.
7. Gather feedback post-deployment, assess success, and recommend improvements.

Qualifications

• Change Management: 3+ Years
• Leader Coaching: 3+ Years
• Learning and Development: 2+ Years
• Data analysis and operational reporting: 2+ Years

Skills

• Strong understanding of Change Management frameworks and best practices
• Excellent communication and interpersonal skills
• Strong project management skills
• Data analysis capabilities
• Flexibility and troubleshooting skills
• Ability to work well with diverse teams

Allstate Canada Group provides workplace accommodations. Please let us know if you require accommodation, and we will work with you to meet your needs.

#LI-KA1

Joining our team isn’t just a job — it’s an opportunity to develop your skills, challenge the status quo, and impact the future positively, all within a flexible, inclusive environment recognized for diversity and inclusion.

Good Hands. Greater Together.