Specialist, Change Management

Canada Mortgage and Housing Corporation; Canada; Hybrid; CAD 87,000 - 109,000; Full time

Benefits offered by this job

Annual performance bonus

Professional growth & mentorship

Inclusive workplace culture

Indigenous candidate accommodation

Job summary

Canada Mortgage and Housing Corporation is hiring for a Specialist, Change Management to drive adoption of organizational, process, and technology changes. You will work with leaders and project teams to deliver people-focused solutions that maximize business benefits.

The role focuses on building sponsorship, readiness assessments, and effective change plans, with a 13-month temporary appointment and opportunities to impact CMHC’s housing system.

Qualifications

• Minimum five years leading technology, process, behavior and culture projects with measurable results.
• Strong knowledge of change management principles; Prosci certification preferred.
• Excellent relationship-building, communication, facilitation and influencing skills across all levels.

Responsibilities

• Contribute to ROI by accelerating adoption and improving change maturity across CMHC.
• Partner with senior leaders to secure sponsorship and champion transformational initiatives.
• Manage a portfolio of initiatives with risk assessment and delivery sequencing.
• Develop readiness assessments and stakeholder impact analyses to design change plans.
• Create and deliver high-quality communications and training for diverse stakeholders.
• Measure tactic effectiveness via adoption, utilization and proficiency.
• Collaborate within the change management team to advance standards and practices.
• Build networks of change champions and foster a culture of continuous improvement.

Skills

Change management

Stakeholder engagement

Project leadership

Communication

Strategic analysis

Education

Bachelor's degree in Business / Finance / Social Sciences / HR / Organizational Development

Tools

MS PowerPoint

AI tools

Job description

Office Location:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement:Limited

Language Skill Levels (Read/Write/Speak):ZZZ

Security Requirement:Reliability Status

Salary:Our salaries generally range from $86816.59to $108520.74and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the EPCMO (Enterprise Project and Change Management Office) team, in the Specialist, Change Management position. In this role, you will create and lead change management strategies that support the successful adoption of organizational, process, and technology changes across CMHC. Working closely with leaders, stakeholders, and project teams, you will drive employee engagement, readiness, and adoption. As a trusted change management expert, you will develop and implement people focused solutions that maximize business benefits, strengthen organizational change capability, and support the successful delivery of strategic priorities.

This is a temporary position with a duration of 13 months.

What you will do:

• Contribute to the realization of business benefits and return on investment (ROI) by accelerating adoption, enhancing organizational change maturity, and ensuring leaders and employees are equipped to adapt to change in evolving environments.
• Partner with senior leaders and executives to strengthen sponsorship and commitment, while championing transformational initiatives to build change management competency and capability enterprise wide.
• Manage a diverse portfolio of initiatives, providing strategic advice, identifying risks and opportunities, and planning for effective sequencing and delivery of plans.
• Create strategies by conducting readiness and stakeholder impact assessments to design and implement effective change plans, in collaboration with project teams, to manage resistance by supporting leaders and employees through transitions.
• Create and deliver high- quality communications, and training/information sessions for diverse internal and external stakeholders to build understanding and acceptance.
• Measure effectiveness of tactics based on adoption, utilization, and proficiency.
• Collaborate and work within a dedicated change management team. Recommend on best practices to create standards and practices that will advance change management maturity across the organization.
• Build and lead networks of change champions and key stakeholders, fostering collaboration, engagement, and a culture that embraces continuous improvement.

What you should have:

• A university degree in Business, Finance, Social Sciences, Human Resources, Organizational Development, or a related field. An equivalent combination of education and experience will also be considered.
• A minimum of five years of demonstrated expertise in leading technology, process, behavior, and organizational/culture related projects that required quality change plans with proven and measurable results.
• Strong knowledge of change management principles and methodologies. Change management certification (Prosci preferred).
• Exceptional relationship-building, communication, facilitation, and influencing skills, with the ability to engage and collaborate effectively with stakeholders at all levels.
• Strong strategic and analytical abilities, including experience assessing business needs, measuring outcomes, and translating organizational objectives into actionable solutions.
• Solid project management and business analysis skills, with the ability to manage multiple priorities, identify risks, and deliver results in complex environments.

It will be great if you also had:

• Strong skills in MS PowerPoint, and knowledge of AI tools, to develop high- quality content in presentations.
• Compelling presentation skills with a passion to share knowledge with others.
• An agile mindset to be flexible and adaptable to different situations and stakeholder needs while maintaining a positive demeanor.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!