Specialist, Carrier Procurement

Socket.dev; Bolton; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

Group engagement events

In-office work environment

Job summary

Titanium Transportation Group Inc. is seeking a Carrier Procurement Specialist to optimize service engagement between carrier partners and Titanium sales staff. You will evaluate carrier options, arrange freight movements, and ensure service quality metrics to drive customer satisfaction and profitable margins.

You will source carriers, qualify them, build relationships, and maintain carrier data in the TMS while supporting customer experience and sales with issue resolution and rate management.

Qualifications

• Proficient with computers and able to adapt to new software.
• Strong verbal and written English communication skills.
• Knowledge of flatbed operations is an asset.
• Experience in supply chain/logistics is an asset.
• Post-secondary education in a related field is an asset.

Responsibilities

• Source carriers to match loads in a fast-paced setting.
• Qualify new carriers to Titanium’s standards with Compliance.
• Build rapport and integrate carriers into our system.
• Secure carriers with competitive rates and fair market pricing.
• Maintain understanding of market conditions and pricing trends.
• Maintain and expand our carrier database in the TMS.
• Assist CXR and sales with escalated problems.
• Communicate with carriers from pickup to delivery to meet deadlines.

Skills

Computer proficiency

English communication

Flatbed operations (asset)

Supply chain/logistics experience (AS)

Education

Related post-secondary education

Job description

About the Role:

The Carrier Procurement Specialist is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff. This role is responsible for evaluating carrier options and arranging the movement of freight for our customers, ensuring service quality metrics are achieved to support both customer and Titanium expectations. Total customer satisfaction is our ultimate goal and this team works to link communication, solution and action between all parties.

Key Accountabilities:

• Source carriers to match available loads in a fast-paced setting
• Work alongside Compliance department to qualify new carriers to Titanium’s standards
• Build rapport and develop relationships with carriers and integrate them into our system
• Secure carriers with competitive rates, and to ensure fair market prices to help build and sustain partnerships while achieving highest profitable margin
• Maintain solid understanding of market conditions and carrier pricing trends to maximize profit margins
• Research carriers, identify potential business partners, and generate interest to help develop business relationships, including carrier in person vetting
• Maintain and expand our database of carriers within the Transportation Management Software (TMS)
• Achieve spot rates by interacting with multiple carriers all at the same time
• Assist Customer Experience Representatives (CXR) and sales with problems when escalated
• Confirming accessorial extra charges to be sent to the carrier
• Communicate with carriers from pick up to delivery to meet deadline and arrange changes if necessary
• Take initiative and identify potential risk and/ or problems; work to resolve problems
• Choosing the correct type of certifications when booking the truck and all permits if needed
• Adhere to performance standard guidelines as defined by the Key Performance Indicator (KPI) schedule

Position Requirements:

• Proficient with the use of a computer with the ability to regularly adapt to new and changing software, as assigned
• Strong verbal and written English communication skills
• Successfully complete all assigned training and participate in recertification, as required
• Knowledge of Flatbed operations is an asset
• Previous experience in supply chain\logistics environment would be considered an asset
• Post secondary education in a related field an asset

What's In It for You?

• Full time position with a salary range of $65,000-$75,000 per year depending on skills and experience
• Incentive paid monthly
• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Employee engagement events
• An in-office work environment where employees feel comfortable and at ease

Position Competencies:

• Detail orientated with exceptional time management skills.
• Excellent written and verbal communication skills.
• Exceptional level of organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
• Adept at problem solving.
• Comfort working in a fast-paced environment with time-sensitive deliverables.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team and we'll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted. #hp