Special Investigator

WCB-Alberta; Calgary; On-site; CAD 95,000 - 112,000; Full time

Job summary

Confidential Healthcare Client in Calgary is seeking a Medical Office Assistant to join a busy blended medical practice on a temporary basis. The role focuses on patient-centered care with maternity and newborn services, women's health, and related specialties.

You will greet patients, manage appointments, and maintain EMR records in a fast-paced clinic. The successful candidate will have MOA certification and ACCURO EMR experience, with strong communication, organization, and teamwork skills.

Qualifications

• MOA certification is required.
• Experience using ACCURO EMR is required.
• Experience in a primary care/medical office setting is preferred.
• Excellent written and verbal communication skills are essential.
• Strong interpersonal and customer service skills are essential.
• Highly organized with attention to detail.

Responsibilities

• Greet patients and check them in using the EMR system.
• Answer incoming calls and assist patients and families.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Perform general administrative duties (filing, faxing, photocopying, document management).
• Provide exceptional customer service and a welcoming experience.
• Support physicians and clinic operations with tasks.
• Prioritize and manage multiple tasks in a fast-paced environment.

Skills

Communication skills

Interpersonal skills

Organization

Customer service

Teamwork

Education

MOA certification

Tools

ACCURO EMR

Job description

Our confidential healthcare client is currently seeking a professional, compassionate, and reliable Medical Office Assistant to join their busy blended medical practice in Southwest Calgary on a temporary basis. The successful candidate will join a collaborative team in a patient-centered environment focused on providing exceptional care and service to patients and their families. The practice provides a range of primary care services, with a focus on maternity and newborn care, women's health, and specialized women's healthcare.

CA$94,909.00–CA$111,641.00 yearly

Full-time

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve.

Responsibilities:

• Greet patients and check them in using the electronic medical record (EMR) system.
• Answer incoming phone calls and assist patients and families in a friendly and professional manner.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Complete general administrative duties, including filing, faxing, photocopying, and document management.
• Provide exceptional customer service and create a welcoming, compassionate experience for patients and their families.
• Assist with a variety of administrative tasks to support the physicians and overall clinic operations.
• Prioritize and manage multiple tasks effectively in a fast-paced medical office environment.

Requirements:

• Medical Office Assistant (MOA) certification.
• Previous experience using ACCURO EMR is required.
• Previous experience working in a primary care or medical office setting is preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Highly organized with excellent attention to detail.
• Strong work ethic and a conscientious, reliable, and professional approach.
• Ability to work effectively in a fast-paced environment.
• Strong ability to prioritize tasks and manage competing demands.
• Compassionate and patient-focused with a positive attitude.
• Ability to work collaboratively as part of a team while also working independently.

If you are an experienced Medical Office Assistant looking for a rewarding, long-term opportunity with a busy and supportive healthcare team, we encourage you to apply. One of our dedicated recruiters will reach out to discuss the position and determine whether it is the right fit for you.

Looking for more opportunities? Visit our website to explore additional job openings and find the right opportunity for you: www.eqstaffingsolutions.com