Spa Manager

First Nations Jobs Online; Oakville; On-site; CAD 40,914 - 58,272; Full time

Benefits offered by this job

Paid vacation

Discounts on products and services

Free parking

Job summary

First Nations Jobs Online is seeking a full-time Spa Manager for their location in Oakville, Ontario. The successful candidate will oversee daily operations, mentor new staff, and ensure exceptional customer experiences.

Ideal candidates will have at least 3 years of experience in a spa or hospitality setting, with strong problem-solving and leadership skills. Compensation is $36.00 per hour with paid vacation and discounts on services.

Qualifications

• Minimum 3 years of experience in Spa, wellness, or hospitality.
• Solid understanding of store operations and spa services.
• Fluent in English, with strong communication skills.

Responsibilities

• Oversee daily operations and assign team tasks.
• Lead in delivering excellent customer service.
• Manage customer inquiries and handle escalated concerns.
• Assist with sales, inventory, and promotions.
• Mentor and coach new staff.

Skills

Strong problem-solving skills

Excellent communication skills

Leadership

Customer service

Education

Post secondary education in business or related field

Job description

Nail Boutique and Spa Corp.

478 Dundas Street W, unit 3

Oakville ON L6H 6Y3

[e-mail]

Job title

spa manager - full time position

Job duties

Oversee daily operations, assign team daily tasks.

Lead by example in delivering excellent customer service, take on other tasks as needed to support the store success.

Manage, respond to inquiries to complaints, handle escalated customer concern professionally.

Assist with sales, inventory, and promotions.

Mentor, coach new hired staff.

Maintain spa standards - ensuring equipment, rooms, service areas are always ready.

Requirements

Post secondary education, preferably in business or a related field.

At least 3 years of experience in Spa, wellness, or hospitality setting.

Solid understanding of store operation, product knowledge, spa services.

Strong problem-solving and communication skills (fluent English).

A calm, confident leadership style that help others thrive.

Physical requirements

Work location: on-site.

Frequent walking and standing

Lift/reach up to 10kg.

Compensation

$36.00 per hour, Expected hours: 30 hrs per week.

Paid vacation.

Discounts on products, services.

Free parking.