Solutions Engineer

Alloy Enterprises; Edmonton; On-site; CAD 99,000 - 149,000; Full time

Job summary

Johnson Controls' Silent-Aire division is seeking a Pre-Sales Engineer to act as the technical authority in data center solutions manufacturing. You will translate customer requirements into compliant, cost-effective designs and work with accounts, engineering, operations and customers to drive successful projects.

The role involves creating conceptual designs, producing documentation (SLDs, layouts, BOMs), supporting RFP responses, and collaborating with EPCs, contractors, and channel partners

Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering or related technical discipline.
• 3–7+ years in pre-sales, sales engineering, or solutions engineering in data center infrastructure.
• Strong understanding of UPS systems, switchgear, generators, PDUs.
• Knowledge of cooling technologies and modular/prefabricated buildings.
• Proficiency with design and documentation tools (AutoCAD, Visio, Excel).

Responsibilities

• Act as primary technical contact during sales and design cycles.
• Develop conceptual/high-level designs aligned with customer needs and budgets.
• Prepare technical docs: SLDs, layout drawings, BOMs, compliance matrices.
• Lead technical input for RFP/RFQ and tender responses.
• Collaborate with accounts, engineering, operations, and customers to drive project outcomes.
• Support pricing strategies with cost-optimized designs.

Skills

UPS systems

Switchgear

Generators

PDUs

Cooling technologies

Racks

Containment

White space solutions

AutoCAD

Visio

Excel

Construction documents

Education

Bachelor’s degree in Electrical/Mechanical Engineering

Tools

AutoCAD

Visio

Excel

Job description

About Us:

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

What you will do

The Pre-Sales Engineer serves as the technical authority supporting the accounts organization in the data center solutions manufacturing industry. This role bridges customer requirements with engineered solutions by translating business and technical needs into compliant, cost-effective, and scalable data center infrastructure designs. The Pre-Sales Engineer works closely with accounts, project management, engineering, operations and the customer to drive successful project outcomes.

How you will do it

Technical Sales Support

• Act as the primary technical point of contact during the sales and design cycle.
• Support accounts teams with technical knowledge, presentations, product demonstrations, and solution walk-throughs
• Qualify customer requirements for data center solutions including power, cooling, racks, containment, modular systems, and prefabricated data centers

Solution Design & Engineering

• Develop conceptual and high-level detailed designs aligned with customer requirements, standards, and budgets
• Produce technical documentation such as:
  • Single-line diagrams (SLDs)
  • Layout drawings
  • Bill of Materials (BOMs)
  • Scope of supply and technical compliance matrices
• Project Manage the design phase with a clear understanding of design change impacts to the project, timelines or costs.

Proposal & Bid Support

• Lead technical input for RFP, RFQ, and tender responses
• Review specifications, identify risks, assumptions, exclusions, and technical differentiators
• Support pricing strategies by optimizing designs for cost, performance, and manufacturability, with support from the Design Engineering team

Customer & Partner Engagement

• Participate in customer meetings, design workshops, and site visits
• Collaborate with consulting engineers, EPCs, contractors, and channel partners
• Address technical questions, clarifications, and objections during negotiations

Internal Collaboration

• Work closely with:
  • Project management and Accounts on roadmap alignment and feature enhancements
  • Engineering teams to validate feasibility and production readiness
  • Operations and supply chain to ensure lead times and manufacturing constraints are considered
• Provide feedback from the market to support continuous improvement

Knowledge & Enablement

• Maintain strong knowledge of data center technologies, trends, and competitive offerings
• Contribute to sales enablement through training, documentation, and best practices
• Support handover from accounts to execution teams after contract award
• Develop a strong knowledge of existing customer products (generally bespoke to each customer)

What we look for

Required:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
• 3-7+ years of experience in pre-sales, sales engineering, or solutions engineering within:
  • Data center infrastructure
  • Critical power and cooling
  • Modular or prefabricated buildings
  • OEM or manufacturer environments

• Strong understanding of:
  • UPS systems, switchgear, generators, PDUs
  • Cooling technologies (air, liquid, chilled water, DX)
  • Racks, containment, and white space solutions
• Ability to interpret technical specifications and construction documents
• Proficiency with design and documentation tools (e.g., AutoCAD, Visio, Excel)

HIRING SALARY RANGE: $99,000 - $149,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.