Solutions Architect - Retirement & Benefits Solutions

TELUS; Toronto; On-site; CAD 125,000 - 175,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Qualifications

• Bachelor's degree or higher in a related field.
• 8+ years of experience in solution architecture, system implementation, business analysis, or product development within HRO or financial services.
• 5+ years in HR or benefits service delivery with experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administration.
• Working knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian market.
• Understanding of HR, payroll, and benefits technology ecosystems and integration patterns.
• Strong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrently.
• Outstanding presentation, written, and verbal communication skills—able to translate technical concepts into executive-level business value.
• Proven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholders.
• Great-to-haves: bilingual English/French, CEBS or CFP designations.

Responsibilities

• Partner with Business Development Executives throughout the sales cycle as the primary technical resource for discovery sessions and design workshops.
• Design and recommend integrated TELUS Health solutions across DC, DB, and HW platforms aligned with clients’ HR, payroll, and benefits ecosystems.
• Conduct gap analyses and systems integration recommendations to articulate differentiated value for Canadian employers with 500–10,000+ employees.
• Build trusted advisor relationships with HR, Finance, and IT leadership at prospects and clients.
• Collaborate with Implementation Managers, Product Specialists, and Account Management to ensure smooth transitions from sales to delivery and identify enhancement opportunities for the RBS roadmap.

Skills

Solution architecture

Business analysis

Stakeholder management

Workshop facilitation

Presentation skills

Product development

HR Outsourcing (HRO)

Education

Bachelor's degree in Business/Finance/IT/HR or related field

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join TELUS Health's Retirement & Benefits Solutions (RBS) team as a Solutions Architect, where you'll be the technical and strategic bridge between our sales team and some of Canada's largest employers.Our team and what we'll accomplish togetherYou'll partner with Business Development Executives to design integrated pension and benefits solutions that transform how mid-to-large organizations manage employee wellbeing. This is a role where your expertise directly influences multi-million dollar deals and shapes the future of retirement and benefits administration for hundreds of thousands of Canadian employees.What you'll doPartner with Business Development Executives throughout the sales cycle as the primary technical resource, leading discovery sessions, solution design workshops, and finalist presentations with prospects and benefits consultantsDesign and recommend integrated TELUS Health solutions across DC, DB, and HW platforms that seamlessly fit clients' existing HR, payroll, and benefits ecosystemsConduct gap analyses, business process design, and systems integration recommendations to articulate differentiated solution value for Canadian employers with 500–10,000+ employeesBuild trusted advisor relationships with HR, Finance, and IT leadership at prospect and client organizationsCollaborate with Implementation Managers, Product Specialists, and Account Management teams to ensure smooth transitions from sales to delivery, while identifying product enhancement opportunities to inform the RBS roadmapWhat you bringBachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field8+ years of experience in solution architecture, system implementation, business analysis, or product development within Human Resources Outsourcing (HRO) or financial services5+ years in HR or benefits service delivery with demonstrated experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administrationWorking knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian marketUnderstanding of HR, payroll, and benefits technology ecosystems and integration patternsStrong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrentlyOutstanding presentation, written, and verbal communication skills — able to translate technical concepts into executive-level business valueProven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholdersGreat-to-havesBilingualism in English and French (particularly valuable for engaging Quebec-based and bilingual market clients)Industry designations such as Certified Employee Benefits Specialist (CEBS) or Certified Financial Planner (CFP)Familiarity with TELUS Health or similar benefits administration platformsSalary Range: $125,000 to $175,000Performance Bonus: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.