Solutions Advisor

DataStealth Inc.; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Solutions Advisor to drive revenue growth through upselling and cross-selling within existing enterprise accounts. In this role, you will be the primary contact for clients, ensuring they derive maximum value from innovative solutions. Collaborating with cross-functional teams, you will leverage data-driven insights to enhance customer outcomes and maintain strong relationships. This position offers the opportunity to work in a technology-driven environment, where your contributions directly impact client success and company growth. If you're passionate about sales and technology, this is your chance to shine.

Qualifications

• 3+ years in Professional Services Sales or Technical Solution Sales.
• Proven track record in driving revenue growth in B2B environments.

Responsibilities

• Develop strategic plans for expanding customer relationships.
• Own the sales process from opportunity identification to closure.

Skills

Sales Skills

Negotiation Skills

Relationship Building

Consultative Selling

Technical Understanding

Communication Skills

Strategic Thinking

Education

Bachelor's Degree in Business or Related Field

Tools

HubSpot

CRM Tools

Job description

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Role Overview
As a Solutions Advisor (SA) – Sales, you will own and expand relationships with our existing enterprise customer base, acting as the primary commercial contact. This role is focused on driving revenue growth through upselling, cross-selling, and contract renewals, ensuring our customers continue to derive maximum value from DataStealth solutions. You will collaborate closely with Technical Account Managers, Solution Architects, and leadership to identify opportunities, align customer goals, and ensure seamless execution.

Location: Mississauga, ON
Job Type: Full-Time

Key Responsibilities

Account Growth & Expansion

• Develop and execute strategic plans for expanding existing customer relationships.
• Identify and drive upsell and cross-sell opportunities that align with customer objectives.
• Ensure timely and accurate contract renewals, mitigating churn risk and maintaining high retention rates.

Sales Cycle Management

• Own the end-to-end sales process within existing accounts, from identifying new opportunities to contract closure.
• Work closely with Technical Account Managers and Solution Architects to craft tailored proposals, based on a deep understanding of current customer implementations.
• Negotiate commercial terms and ensure mutually beneficial agreements that drive long-term customer success.

Customer Engagement & Relationship Building

• Serve as a trusted advisor due to your developed knowledge of the security industry, advocating for customers while identifying new ways to add value.
• Conduct discovery sessions, business reviews (QBRs), and advisory engagements to align our solutions with evolving customer needs.
• Leverage data-driven insights to provide recommendations that enhance customer outcomes.

Operational Excellence & CRM Management

• Maintain accurate and up-to-date customer information in CRM tools (e.g., HubSpot).
• Collaborate with cross-functional teams to ensure seamless engagement and follow-through on sales initiatives.
• Track pipeline performance and revenue growth metrics, ensuring data-driven decision-making.

Market Insights & Competitive Positioning

• Stay ahead of industry trends, competitor movements, and market dynamics to craft compelling value propositions.
• Work with marketing and product teams to refine messaging and go-to-market strategies.
• Participate in industry events, webinars, and networking opportunities to enhance DataStealth’s market presence.

What You Bring

• 3+ years of experience in Professional Services Sales or Technical Solution Sales within a technology-driven environment.
• Additional experience in B2B Enterprise Software Sales is an asset.
• Proven track record of driving revenue growth within existing customer accounts.
• Proven ability to independently develop customer SoWs, define proposal frameworks, and drive complex enterprise deals.
• Strong negotiation, relationship-building, and consultative selling skills.
• Ability to understand complex technical solutions and articulate value in business terms.
• Experience working with data security, compliance, cloud solutions, or SaaS is a plus.
• Proficiency in CRM tools and sales reporting.
• Exceptional communication, presentation, and strategic thinking skills.
• Ability to travel as required, up to 1 week per month.
• Ability to work out of DataStealth’s Mississauga office, at least 3 times per week.

Application Process: To apply for the Solutions Advisor position, please submit your resume detailing your relevant experience and explaining why you're a great fit for DataStealth. We look forward to reviewing your application!

DataStealth is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.