Business System Analyst

BRP; Montreal (administrative region); On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Annual bonus based on financial results

Generous paid time away

Pension plan

Industry leading healthcare fully paid by BRP

Flexible work schedule

Job summary

A leading recreational vehicle manufacturer in Quebec is seeking a Solution Integrator to enhance digital solutions within the Salesforce ecosystem. The ideal candidate will have 5 to 10 years of experience in Salesforce environments and strong problem-solving skills. Responsibilities include ensuring proper integration within the BRP ecosystem, participating in testing phases, and resolving integration issues. The company offers generous benefits and a culture valuing diversity and inclusion.

Qualifications

• 5 to 10 years of experience in a similar role, preferably in a Salesforce environment.
• Substantial experience in drafting functional specifications and integrating solutions.
• Extensive hands‑on experience in diagnosing Salesforce integration issues.

Responsibilities

• Develop an understanding of integrations between Garantie platform, Salesforce, and SAP S4.
• Draft detailed specification documents and ensure rigorous project follow-up.
• Participate in testing phases to ensure solutions meet business requirements.

Skills

Salesforce integration

Problem-solving

Data analysis

Communication

Initiative

Tools

Salesforce

SAP S4

Dynatrace

Job description

Job Overview

We are looking for a solution integrator reporting to the International Programs Department and Salesforce Centre of Expertise to assist in optimizing and integrating digital solutions within BRP's Salesforce ecosystem, as part of continuous improvement projects and the SAP S4 International deployment program. In this role, you will contribute to defining reliable, high-performance, and scalable technical solutions, identifying complex problems, and proposing improvements for the solution at the core of BRP's warranty management.

You’ll Have The Opportunity To

• Develop a deep understanding of the integrations between the Garantie platform, the Salesforce ecosystem, and SAP S4 to support business teams in resolving issues encountered during testing or maintenance/support.
• Ensure the proper integration of the Garantie solution into the BRP ecosystem, including the Salesforce and SAP S4 platforms. Draft detailed specification documents and ensure rigorous follow‑up throughout project development and solution documentation.
• Participate in the testing phases (functional, integrated, and acceptance) to ensure the solution meets business requirements. Follow up on anomalies with development teams and support the technical team in analyzing and resolving issues.
• Analyze integration problems encountered in production to identify the cause within the context of application maintenance and support, and support the technical team in problem analysis and resolution.
• Act as a solution integrator between business teams and the technical partner to facilitate understanding of integrations. Recommend suitable technical solutions, occasionally suggesting improvements.

You’ll Thrive in This Role If You Have the Following Skills and Qualifications

• 5 to 10 years of experience in a similar role, preferably in a Salesforce environment.
• Substantial experience in drafting functional specifications and integrating solutions.
• Extensive hands‑on experience in diagnosing Salesforce integration issues, including analyzing data flows between Salesforce and external systems. Highly skilled in investigating and resolving data‑related issues using Salesforce debug logs, SOQL, API logs, and monitoring tools (Dynatrace), with a strong understanding of data models, error management, and integration patterns.
• The ability to take initiative, anticipate questions, and quickly find answers when there is a query.
• Excellent command of English (the ability to communicate with internal and external stakeholders outside Quebec or with unilingual English speakers on a daily basis).
• Knowledge of the Twod Salesforce warranty module and SAP S4 is an asset.

Acknowledging the Power of Diversity

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN

Let’s start with a strong foundation — You want it, we have it:

• Annual bonus based on the company’s financial results
• Generous paid time away
• Pension plan
• Collective saving opportunities
• Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

• Flexible work schedule
• A summer schedule that varies by department and location
• Holiday season shutdown
• Educational resources
• Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.