Solution Delivery Manager

Rogers Communications; Courtenay; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen IT Solution Delivery Manager, um die Planung und Lieferung von Projekten zu leiten, die entscheidend für die Rogers Business-Einheit sind. In dieser spannenden Rolle arbeiten Sie eng mit verschiedenen Teams zusammen, um IT-Lösungen zu entwickeln und die Bedürfnisse des Unternehmens zu erfüllen. Ihr Beitrag wird die Zukunft der Technologie in Kanada mitgestalten. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und eine Leidenschaft für Technologie verfügen, ist diese Position ideal für Sie. Profitieren Sie von einem flexiblen Arbeitsumfeld und zahlreichen Vorteilen, die Ihre berufliche Entwicklung unterstützen.

Benefits

Wettbewerbsfähiges Gehalt & jährlicher Bonus

Flexible Gesundheits- und Zahnleistungen

Aktienübereinstimmungsprogramme

Bezahlte Freistellung für freiwillige Arbeit

Karriereentwicklungsprogramme

Wellness-Programme

Qualifications

• Erfahrung in einem Unternehmens-IT-Umfeld, vorzugsweise in Telekommunikation.
• Fähigkeit, technische Probleme für nicht-technische Zielgruppen zu erklären.

Responsibilities

• Leitung der Planung und Lieferung von Projekten für die Rogers Business-Einheit.
• Zusammenarbeit mit verschiedenen Teams zur erfolgreichen Projektumsetzung.

Skills

Kommunikationsfähigkeiten

Projektplanung

Analytische Fähigkeiten

Führungskompetenz

Konfliktlösung

Education

Bachelor-Abschluss in einem technischen Bereich

Tools

SDLC-Methoden (Waterfall, Agile)

Job description

Note : This position is available to candidates in multiple locations as long as you are able to travel to a local Rogers office.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. We support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility projects that shape the future of technology in Canada and expand connectivity coast to coast. If you're interested in being part of this, consider applying for the following opportunity:

Rogers Communications is seeking an IT Solution Delivery Manager to lead the planning and delivery of projects supporting the Rogers Business unit. Reporting to a Sr. Mgr, Solution Delivery within Business IT, you will be responsible for leading the effective delivery of solutions for key business needs.

What you will do :

• Collaborate with Rogers Business teams including Business Systems, Sales, Marketing, Customer Service Operations, and Planning. Manage scope within budget and timeline constraints, develop IT solutions, and create realistic delivery plans. Engage in trade-off discussions and explore feasible options.
• Work with IT Demand Management to assemble project teams from Architecture, Infrastructure, Security, PMO, Application Development (both waterfall and agile), Testing, and Operations for successful project delivery.
• Represent business stakeholders in IT discussions and vice versa.
• Contribute to solution design sessions and reviews.
• Play the roles of Project Manager and/or Business Analyst depending on resource availability.
• Coordinate efforts to resolve issues and conflicts, escalating to senior management when necessary.
• Align projects with business and IT roadmaps.
• Promote quality, innovation, customer experience, teamwork, and transparent communication.
• Build trusted relationships with business partners and team members across the organization.

What you have :

• Experience in a corporate IT environment, preferably in telecommunications and B2B contexts.
• Excellent communication skills, both oral and written, with the ability to explain technical issues to non-technical audiences and vice versa.
• Leadership, collaboration, negotiation, and conflict resolution skills, with the ability to influence without authority.
• Willingness to learn about Rogers Business products, operations, and IT needs.
• A consulting mindset focused on solutions rather than orders.
• Experience in project planning, cost estimation, and forecasting.
• Knowledge of SDLC methodologies like Waterfall and Agile.
• Ability to write and evaluate IT requirements for quality and completeness.
• Strong analytical and problem-solving skills.
• Experience managing vendors, RFPs, and SOWs.
• Understanding of Rogers' business and IT practices is a plus.
• Background in software delivery, project management, or business analysis; a Bachelor’s Degree in a technical field is required. Certifications like PMP, CBAP, or Agile are advantageous.

What’s in it for you?

We invest in our people, offering resources, growth opportunities, discounts, and perks including:

• Competitive salary & annual bonus
• Flexible health and dental benefits, pension, RRSP, TFSA, and stock matching programs
• Discounts on Rogers services, Blue Jays tickets, TSC items, and wireless accessories
• Paid volunteer time off
• Company matching contributions to charities
• Career development programs (e.g., MyPath)
• Priority in internal role applications through Rogers First
• Wellness programs including mental health support, virtual therapy, and fitness memberships

We are committed to environmental protection and fostering diversity and inclusion through employee resource groups supporting equity-deserving groups such as People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities, and Women. We believe that our diversity makes us stronger.

This is a hybrid role requiring in-office presence three days a week at Barlow 2400 32 Ave NE, Calgary, AB. You can choose the days that work best for you.

Schedule : Full-time

Shift : Day

Length of Contract : Not applicable (Regular position)

Work Location : Barlow 2400 32 Ave NE, Calgary, AB

Travel Requirements : None

Posting Category / Function : Technology & Information Technology

Requisition ID : 311475