Software QA Analyst

Opti9 Technologies LLC; Ottawa; On-site; CAD 70,000 - 95,000; Full time

Job summary

Opti9 Technologies LLC is seeking a Software QA Analyst to ensure quality and stability of newly developed features. The role includes designing and executing test strategies, leading QA cycles, and maintaining test documentation. A successful candidate will have strong experience in QA methodologies and tools.

Benefits

Generous PTO and paid holidays

Retirement plan with company match

Healthy Rewards Program

Opportunities for professional development

Access to certification training and reimbursement programs

Qualifications

• Strong experience in software QA, both manual and automated testing.
• Hands-on experience testing web applications, APIs, backend systems.
• Familiarity with CI/CD workflows and Git-based version control.

Responsibilities

• Design, execute, and maintain test strategies across the technology stack.
• Lead the QA lifecycle for each 4-week sprint.
• Log, document, and track bugs using GitLab.

Skills

Attention to Detail

Agile Methodologies

Communication

Test Automation

Manual Testing

Tools

GitLab

Jira

Docker

Kubernetes

Selenium

Postman

TestRails

Job description

Is this you? Do you thrive in agile environments, have keen attention to detail, and enjoy testing complex, distributed systems? Are you an experienced Software QA Analyst looking to join a fast-paced collaborative development team while ensuring quality and stability of newly developed features and legacy systems that are actively being enhanced? If yes, then this position is right for you!

Who are we? So glad you asked! Opti9 is a top hybrid cloud solutions provider. We’re committed to delivering industry-leading solutions to our customers based on their unique business needs. For those looking to the public cloud, we’re an AWS Advanced Consulting Partner and Certified Solution Provider focused on migration, optimization, transformation, and cloud-first application consulting. We also specialize in managed cloud, backup, and disaster recovery.

We have a fun, casual culture that embraces fresh ideas and innovation. We’re customer-driven and we are looking for authentic and accountable team players to collaborate with us to reach our goals.

What would you do? As a Software QA Analyst you will be responsible for designing, executing, and maintaining test strategies across our technology stack which includes PHP, Python, Elasticsearch, AWS, Kubernetes, Docker and GitLab CI.

What are the details?

Primary Responsibilities :

Partner with developers to understand feature changes and design test plans that prevent regressions and production issues

Lead the QA lifecycle for each 4-week sprint : planning, test execution, regression testing, and release validation

Develop and maintain automated test suites for APIs, backend workflows, and key platform functionality

Conduct manual exploratory testing for newly built or inherited features with limited documentation

Log, document, and track bugs using GitLab, (Jira, or equivalent issue tracking tools) ensuring clear and actionable reporting

Contribute to the continuous improvement of QA processes, including sprint health metrics and test coverage reporting

Integrate testing strategies into CI / CD workflows using Docker and GitLab CI pipelines

Maintain and manage test plans and test case documentation using TestRails

What do you know?

Technical Knowledge & Experience :

Strong experience in software QA, including both manual and automated testing

Solid understanding of QA methodologies, test design techniques, and best practices

Hands-on experience testing web applications, APIs, and backend systems — especially in PHP and Python environments

Proficiency with test automation frameworks like PyTest, PHPUnit, Selenium, and Postman / Newman

Experience working with containerized environments (Docker, Kubernetes)

Familiarity with CI / CD workflows and Git-based version control

Experience testing distributed systems and cloud-based infrastructure — ideally involving Docker, Elasticsearch and AWS

Proficient in using TestRails or equivalent for test case and test run management

Knowledge of basic security testing principles and quality gates in modern pipelines

General Knowledge & Experience :

Detail-oriented mindset with the ability to anticipate edge cases and failure scenarios

Comfortable working in agile teams, participating in sprint planning, reviews, and retrospectives

Strong communicator who can document clearly, collaborate effectively, and advocate for product quality

Experience with performance / load testing tools (e.g., JMeter, Locust)

Familiarity with observability tooling (e.g., Prometheus, Grafana, ELK)

Experience writing or maintaining technical documentation, requirements, or test specifications

Applicants must be willing to work on location in our Ottawa office at least 2x per week

What do you get from us?

Generous PTO and paid holidays

Retirement plan with company match

Healthy Rewards Program

Casual atmosphere

Opportunities for professional development

Recognition programs

Access to certification training and reimbursement programs

A great place to spend most of your time!

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.