QA Analyst

TripArc; Vancouver; Remote; CAD 75,000 - 95,000; Full time

Job summary

A leading technology company in the travel industry is seeking a QA Engineer to join their support team remotely. The ideal candidate will develop and execute manual tests, ensuring quality in a fast-paced environment while collaborating with cross-functional teams. A strong background in Software Quality Assurance and excellent troubleshooting skills are essential for this role, along with flexibility to accommodate deployment schedules.

Qualifications

• Minimum of 4 years in Software Quality Assurance.
• Proficiency in API testing and SQL.
• Experience in writing test cases and plans.

Responsibilities

• Collaborate with teams to understand requirements and define test plans.
• Report bugs in Jira with clear reproduction steps.
• Execute manual tests and improve QA documentation.

Skills

Software QA methodologies

Black box testing

SQL

API testing

Test case writing

Analytical skills

Problem-solving

Communication

Team collaboration

Education

BS/MS degree in Computer Science or related field

Tools

Jira

Selenium WebDriver

Postman

Job description

Founded in 2017,TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge –TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’sgoals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

About the Role:

We are looking for a QA Engineer to develop and execute manual tests for our platform. This role is integral to our Support team, requiring strong troubleshooting, investigation, and communication skills. The position is critical for supporting our release schedule, which occurs Monday through Thursday from 6:30 PM PST to 7:30 PM Pacific Standard Time (PST). Availability during these times is essential.

Availability:

• This is a remote position . However, the candidate must be available to support deployments during Monday – Thursday from 6:30 pm to 7:30 pm PST .
• We offer flexibility with daytime working hours. While the entire company operates on Eastern Standard Time (EST) with core hours from 9:00 am to 6:00 pm EST (or 6:00 am to 3:00 pm PST), we are open to start times between 6:00 am and 9:00 am PST.

Responsibilities:

• Collaborate with Product Owners, Business Analysts and Developers to understand requirements, identify potential issues, and proactively define test plans.
• Plan, prioritize and estimate QA activities.
• Effectively report bugs in Jira with clear steps to reproduce and expected results.
• Create and execute comprehensive and well-structures test cases and test plans.
• Continuously review and improve QA documentation.
• Utilize SQL queries to retrieve and analyze data relevant to testing procedures.
• Execute existing automated tests using the Selenium WebDriver/Java framework.

Qualifications:

• Minimum of 4 years of experience in Software Quality Assurance with a proven track record of success.
• Strong knowledge of Software QA methodologies, processes, and best practices.
• Hands-on experience with black box testing.
• Experience in writing clear, concise, and comprehensive test cases and test plans.
• Proficiency in API testing using Postman, including pre-request script creation.
• Solid knowledge of SQL and scripting.
• Excellent communication and collaboration skills.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Passion for quality and a commitment to continuous improvement.
• BS/MS degree in Computer Science, Engineering or a related subject.

Technologies and Tools:

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

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