Software QA Analyst

Opti9 Technologies; Ottawa; On-site; CAD 70,000 - 95,000; Full time

Job summary

Opti9 Technologies is seeking a Software QA Analyst to join their Ottawa team. This role involves designing, executing, and maintaining test strategies for complex systems. The ideal candidate will have strong experience in both manual and automated testing, and will work in a collaborative, agile environment. Benefits include generous PTO, medical insurance, and opportunities for professional development.

Benefits

Generous PTO and paid holidays

Medical, Vision & Dental Insurance

Retirement plan with company match

Opportunities for professional development

Access to certification training and reimbursement programs

Qualifications

• Strong experience in software QA, including both manual and automated testing.
• Hands-on experience testing web applications, APIs, and backend systems.
• Proficiency with test automation frameworks like PyTest and PHPUnit.

Responsibilities

• Design and maintain test strategies across technology stack.
• Lead the QA lifecycle for each 4-week sprint.
• Develop and maintain automated test suites for APIs and backend workflows.

Skills

Attention to detail

Agile methodology

Communication

Problem-solving

Tools

TestRails

GitLab CI

Docker

Kubernetes

Selenium

Postman

Job description

Is this you? Do you thrive in agile environments, have keen attention to detail, and enjoy testing complex, distributed systems? Are you an experienced Software QA Analyst looking to join a fast-paced collaborative development team while ensuring quality and stability of newly developed features and legacy systems that are actively being enhanced? If yes, then this position is right for you!

Who are we? So glad you asked! Opti9 is a top hybrid cloud solutions provider. We’re committed to delivering industry-leading solutions to our customers based on their unique business needs. For those looking to the public cloud, we’re an AWS Advanced Consulting Partner and Certified Solution Provider focused on migration, optimization, transformation, and cloud-first application consulting. We also specialize in managed cloud, backup, and disaster recovery.

We have a fun, casual culture that embraces fresh ideas and innovation. We’re customer-driven and we are looking for authentic and accountable team players to collaborate with us to reach our goals.

What would you do? As a Software QA Analyst you will be responsible for designing, executing, and maintaining test strategies across our technology stack which includes PHP, Python, Elasticsearch, AWS, Kubernetes, Docker and GitLab CI.

What are the details?

Primary Responsibilities:

• Partner with developers to understand feature changes and design test plans that prevent regressions and production issues

• Lead the QA lifecycle for each 4-week sprint: planning, test execution, regression testing, and release validation

• Develop and maintain automated test suites for APIs, backend workflows, and key platform functionality

• Conduct manual exploratory testing for newly built or inherited features with limited documentation

• Log, document, and track bugs using GitLab, (Jira, or equivalent issue tracking tools) ensuring clear and actionable reporting

• Contribute to the continuous improvement of QA processes, including sprint health metrics and test coverage reporting

• Integrate testing strategies into CI/CD workflows using Docker and GitLab CI pipelines

• Maintain and manage test plans and test case documentation using TestRails

What do you know?

Technical Knowledge & Experience:

• Strong experience in software QA, including both manual and automated testing

• Solid understanding of QA methodologies, test design techniques, and best practices

• Hands-on experience testing web applications, APIs, and backend systems — especially in PHP and Python environments

• Proficiency with test automation frameworks like PyTest, PHPUnit, Selenium, and Postman/Newman

• Experience working with containerized environments (Docker, Kubernetes)

• Familiarity with CI/CD workflows and Git-based version control

• Experience testing distributed systems and cloud-based infrastructure — ideally involving Docker, Elasticsearch and AWS

• Proficient in using TestRails or equivalent for test case and test run management

• Knowledge of basic security testing principles and quality gates in modern pipelines

General Knowledge & Experience:

• Detail-oriented mindset with the ability to anticipate edge cases and failure scenarios

• Comfortable working in agile teams, participating in sprint planning, reviews, and retrospectives

• Strong communicator who can document clearly, collaborate effectively, and advocate for product quality

• Experience with performance/load testing tools (e.g., JMeter, Locust)

• Familiarity with observability tooling (e.g., Prometheus, Grafana, ELK)

• Experience writing or maintaining technical documentation, requirements, or test specifications

• Applicants must be willing to work on location in our Ottawa office at least 2x per week

What do you get from us?

• Generous PTO and paid holidays

• Medical, Vision & Dental Insurance

• Retirement plan with company match

• Healthy Rewards Program

• EAP benefits

• Casual atmosphere

• Opportunities for professional development

• Recognition programs

• Group volunteer opportunities

• Access to certification training and reimbursement programs

• A great place to spend most of your time!

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.