Software Developer – CRM (RQ11653) Government Services Integration Cluster

Softline Technology Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Softline Technology Inc. seeks an Oracle Software Developer to translate specifications into working, tested applications. You will develop detailed programming specs, write and compile data-driven code and support unit testing.

The role covers troubleshooting during deployments, migrations and post-implementation support in a Dynamics 365/Azure environment. The candidate will collaborate across IT and business teams, participating in SDLC activities and driving quality through design, coding,

Qualifications

• Experience with Agile methodologies and Dynamics 365 cloud services.
• Experience with Dynamics CRM Customer Service Workspace and Power Platform.
• Strong development skills in .NET technologies and SQL databases.
• Ability to design, implement and test cloud-based solutions on Azure.
• Experience with Web API development and DevOps pipelines.

Responsibilities

• Translate technical specs into working, tested applications.
• Develop programming specifications and generate code.
• Compile data-driven programs, maintain and conduct unit tests.
• Troubleshoot technical issues during implementation and migration.
• Contribute to design reviews and QA for Dynamics 365 projects.

Skills

Agile methodologies

Dynamics 365

Azure solution design

Power Platform

ASP.NET

Entity Framework

Azure SQL

C#

JavaScript

DevOps

SQL

Web API development

Tools

ASP.NET

Entity Framework

Azure SQL

Power Apps

Dynamics 365

Job description

Description

Required to translate technical systems specifications into working, tested applications.

This includes:

developing detailed programming specifications

writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

General Skills

• Experience in programming and analysis; specialized software package support at the specified experience level
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
• Experience in structured methodologies for the development, design, implementation and maintenance of applications
• Experience in design, code, test, debug and document applications
• Experience in the use of object and/or third generation language development tools
• Experience in one or more programming languages
• Experience in application design, latest design patters, deployment and troubleshooting
• Experience with relational and hierarchical database technologies
• Experience in the use of information retrieval packages using query languages
• Experience with one or more communications protocols
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Desirable Skills

• Knowledge and experience with programming Internet-ready applications
• Knowledge and experience in rapid application development (RAD) methodologies
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Experience with middleware and gateways
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
• Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to provide user and system documentation as required

Additional Skills for Oracle Software Developer

• Experience in conducting impact assessments on Oracle E-Business application customizations and extensions.
• Strong conversion experience in Account Receivable Collection modules
• Strong programming skills in Oracle database, PL/SQL, SQL, XML, Unix shell scripts and Oracle Data Integrator
• Proved business knowledge of General Ledger, Accounts Receivable, Collections, Accounts Payable and Inventory Modules of Oracle E-Business
• Great knowledge of Oracle E-Business table structure related to GL, AR, Collections, AP, INV and FND
• Strong knowledge of SQL tuning and using partition tables
• Demonstrated experience and understanding of data warehouse, ETL methodologies and OBIEE
• Demonstrated work experience on Java and Oracle Application Development Framework (ADF) will be a great asset
• Strong verbal and written communication skills and leadership abilities to be able to oversee the quality assurance of the project from technical perspective

This position is listed as “Onsite”; the resource is expected to work onsite between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location

Experience Requirements

Technical Skills (40%)

• Experience with Agile methodologies
• Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
• Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
• Working knowledge of both low code development and custom development on Dynamics 365
• Working knowledge with Dataverse design and development
• Working knowledge of development in Azure technologies
• Working knowledge of .NET, C#, JavaScript
• Working knowledge of DevOps, task boards, pipelines, etc.

Experience (40%)

• Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
• Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
• Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
• Proficiency in all cloud service models: SaaS, PaaS, and IaaS
• Certifications in Dynamics 365 and Azure are preferred
• Experience with Agile methodologies including using kanban/task boards
• Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and S erver-Side templating language Liquid.
• Experience with both low code development and custom development on Dynamics 365

Communication Skills (20%)

• Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
• Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients

Supplier Comments

Closing Date/Time: 2026-10-06, 12:00 p.m. EST.

Max submission: 1 (one)

5 days onsite

Must Have

• Experience with Agile methodologies
• Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
• Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
• Working knowledge of both low code development and custom development on Dynamics 365
• Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
• Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.