RQ11500 - Software Developer - CRM - Senior

Zohorecruit

Toronto

On-site

CAD 80,000 - 110,000

Full time

14 days+
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Job summary

Zohorecruit in Toronto, Ontario seeks a Senior Software Developer for CRM-focused work. You will translate specifications into reliable software, design and implement data-driven applications, and collaborate across teams to deliver scalable Dynamics 365 solutions.

Ideal candidates have 7–10 years of experience, strong knowledge of Dynamics 365, Azure, and Power Platform, and a track record in modern SDLC practices. This contract role requires on-site participation in Toronto.

Qualifications

  • Experience with Agile methodologies.
  • Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design.
  • Knowledge of Dynamics interoperability and Microsoft cloud tech.
  • Experience with both low-code and custom development on Dynamics 365.
  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform.

Responsibilities

  • Translate technical specs into tested applications.
  • Develop programming specifications and write code.
  • Compile data-driven programs and perform unit tests.
  • Resolve runtime software issues during implementation and migrations.

Skills

Agile methodologies
Dynamics 365
Power Platform
Azure
Dataverse
APIs

Tools

ASP.NET Core
Entity Framework
Azure SQL
DevOps
CI/CD Pipelines
Web API development
Power Platform tooling

Job description

RQ11500 - Software Developer - CRM - Senior

Posted On 01/10/2026

Job Information

Term 101 days

Assigned Recruiter(s) Shilpi Pal

Job Opening ID 11652

Technology

Number of Positions 1

Work Experience 7-10 Years

City Toronto

State/Province Ontario

M4C

Job Description

Responsibilities:

  • Required to translate technical systems specifications into working, tested applications.
  • This includes:
  • developing detailed programming specifications
  • writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests.
  • Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

General Skills:

  • Experience in programming and analysis; specialized software package support at the specified experience level
  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  • Experience in structured methodologies for the development, design, implementation and maintenance of applications
  • Experience in design, code, test, debug and document applications
  • Experience in the use of object and/or third generation language development tools
  • Experience in one or more programming languages
  • Experience in application design, latest design patters, deployment and troubleshooting
  • Experience with relational and hierarchical database technologies
  • Experience in the use of information retrieval packages using query languages
  • Experience with one or more communications protocols
  • Experience in structured methodologies for the design, development, implementation and maintenance of applications
  • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  • A team player with a track record for meeting deadlines
  • Knowledge and experience with programming Internet-ready applications
  • Knowledge and experience in rapid application development (RAD) methodologies
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience with middleware and gateways
  • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
  • Ability to provide post-implementation support and resolve any post-implementation technical issues
  • Experience conducting design walkthrough sessions with project team
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  • Ability to provide user and system documentation as required
Requirements

Experience and Skill Set Requirements:

Must Haves:

  • Experience with Agile methodologies
  • Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET . .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice to have:

  • Prior OPS/Public sector exp.

Skill Set Requirements:

Technical Skills:

  • Experience with Agile methodologies
  • Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Working knowledge with Dataverse design and development
  • Working knowledge of development in Azure technologies
  • Working knowledge of DevOps, task boards, pipelines, etc.

Experience:

  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET . .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
  • Proficiency in all cloud service models: SaaS, PaaS, and IaaS
  • Certifications in Dynamics 365 and Azure are preferred
  • Experience with Agile methodologies including using kanban/task boards
  • Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
  • Experience with both low code development and custom development on Dynamics 365

Communication Skills

  • Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
  • Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
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