Social Worker

University of Alberta; Edmonton; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

The University of Alberta in Edmonton seeks a Social Worker to provide holistic, student-centered support across mental health, wellbeing and life skills. The role combines in-person and remote work within a multidisciplinary team, focusing on helping students navigate challenges and sustain daily stability.

Reporting to the Manager of the Social Work Team, you will manage a diverse caseload, adhere to ACSW standards, participate in workshops, and collaborate with campus and community partners

Qualifications

• Bachelor of Social Work Degree is required; lived experience and work experience may be considered.
• Experience in social work, case management, crisis intervention, supportive counselling/advising, and interdisciplinary team navigation.
• ACSW membership in good standing is required.
• 2–5 years of applicable social work experience and/or frontline work in a fast-paced environment.
• Strong interpersonal and relationship-building skills; ability to engage diverse communities.
• Experience providing crisis and short-term counselling support with confidentiality and sensitivity.
• Ability to work independently and in a multidisciplinary team; trauma-informed and culturally responsive.
• Excellent verbal and written communication skills.

Responsibilities

• Caseload & Care Plan Management: Manage a caseload of students with varied needs to support independence and goal achievement.
• Scope of Practice: Deliver services within ACSW standards and triage mental health and wellness requests.
• Interdisciplinary Care + Service Transition: Coordinate care with campus and community partners; ensure regulatory compliance.
• Documentation & Regulatory Compliance: Maintain accurate student records in the EMR; protect privacy and adhere to laws and policies.
• Partnerships & Outreach: Build relationships campus-wide; conduct outreach, workshops and staff/faculty consultations.

Skills

Interpersonal skills

Communication

Crisis intervention

Team collaboration

Cultural responsiveness

Education

Bachelor of Social Work

Job description

Job Description

This position has a term length of one year plus one day from the date of hire.

Job Description

This position has a term length of one year plus one day from the date of hire.

Location -

This role is hybrid with a mix of remote and in-person (4 days in office, 1 day remote). Work primarily takes place at North Campus, Edmonton.

Reporting directly to the Manager of the Social Work Team, the Social Worker role centers on delivering holistic, individualized, student-centered support aimed at helping students navigate life’s challenges, strengthen daily stability, and facilitate positive change in any area of life. You will operate within ACSW Standards of Practice and legislative frameworks while managing a diverse caseload, spanning mental health, personal wellness, academics, life skill development, family dynamics, system navigation, and other student-identified needs. The Social Worker is a vital actor within multidisciplinary teams and interdisciplinary spaces, collaborating closely with other social workers, psychologists, psychiatrists, occupational therapists, physicians, and key campus and community partners.

Beyond generalist social work practice and case management, this role includes occasional development and facilitation of psychoeducational workshops, consultations with staff and faculty, with the potential for additional programming opportunities to foster campus education, awareness, and care.

Responsibilities

• Caseload & Care Plan Management: Managing a caseload of students with a variety of needs and priorities within a purpose-oriented and reflection-based framework. Service delivery is designed to support student independence and address student-identified needs, goals, mental health concerns and severity.
• Scope of Practice: Conducting service provision using the ACSW’s social work professional scope of practice to develop a thorough understanding of presenting student needs and identity, and triaging requests for mental health and wellness services.
• Interdisciplinary Care + Service Transition: Coordinates collaborative care between campus and community partners while ensuring seamless transitions, regulatory compliance, and student autonomy.
• Documentation & Regulatory Compliance: Maintaining accurate, complete student records and data collection using the designated electronic medical system while adhering to privacy legislation (POPA and HIA), University policies, and ACSW Standards of Practice.
• Partnerships & Outreach: Building and maintaining strong working relationships across campus and community networks. Participating in outreach activities across the campus community to support mental health, including education through workshops and presentations, and providing consultations to staff and faculty.

Qualifications

• Bachelor of Social Work Degree is required, with consideration given to lived experience and work experience.
• Proven experience and/or expertise in the areas of social work and standards compliance, case management, crisis intervention, prevention work, supportive counselling/advising, and interdisciplinary team navigation.
• A working knowledge of mental health and suicide prevention is crucial.
• Member in good standing with the Alberta College of Social Workers (ACSW).
• 2 to 5 years of applicable social work experience and/or frontline work, or outreach experience in a fast-paced, change-oriented environment or at an adult/post-secondary institution.
• Strong interpersonal and relationship-building skills, with proven ability to establish trusting relationships.
• Ability to appreciate the complexity of mental health, mental health stigma, and support‑seeking behaviour from an intersectional lens that is trauma‑informed and culturally responsive.
• Excellent communication skills (verbal and written).
• Experience in supporting diverse communities and populations.
• Experience providing crisis and short‑term counselling support, information and referrals.
• Ability to work with confidential information in a professional and sensitive manner.
• Ability to work independently and cohesively within a multidisciplinary team environment.

About Us

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross‑section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more .

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l’université à postuler.

About The Team

Student Success and Experience (formerly Office of the Dean of Students) holds student support at the heart of everything we do. We provide services focused on student well‑being and flourishing both in the classroom and beyond. We offer a wide range of services, including career guidance, health and wellness resources, academic support, and assistance for students facing unexpected challenges or personal difficulties. We also work closely with faculty and staff across campus to ensure students receive coordinated support when they need it most.