Intensive Care Navigator

WNHAC; Northwestern Ontario; On-site; CAD 56,000 - 73,000; Full time

Benefits offered by this job

HOOPP pension plan

Excellent benefits

Job summary

WNHAC in Kenora invites applications for an Intensive Care Navigator. This regular contract position focuses on trauma-informed case management for adults with intellectual disabilities and problematic substance use, guided by Indigenous principles and values.

You will develop and coordinate person-centered plans with clients, families and providers in a de-colonial, client-centered framework. The role requires strong group facilitation, collaboration, and commitment to trauma-informed practice,

Qualifications

• Diploma in Social or Health Sciences or related field required.
• Experience with trauma, addiction, mental health and homelessness.
• Wholistic health perspectives and Indigenous cultural knowledge valued.

Responsibilities

• Provide trauma-informed case management to adults with intellectual disabilities and substance use issues.
• Lead, develop, facilitate, coordinate and monitor person-centered plans with clients and caregivers.
• Collaborate with service providers; promote consensus and trauma-informed care.
• Uphold Indigenous principles and values in service delivery; support WNHAC goals.

Skills

Trauma-informed care

Group facilitation

Case management

Indigenous cultural knowledge

Community health

Change management

Time management

Patient-centered approaches

Education

Diploma in Social or Health Sciences

Job description

EMPLOYMENT OPPORTUNITY

Contract to March 2028 with possibility of extension (Existing Position)

Intensive Care Navigator

To empower people in their healing journeys by supporting clients with intellectual disabilities and problematic substance use. The program is funded by Surrey Place through the Safer Steps My Way: Community Outreach for Drug and Alcohol Use that will incorporate the voices of those with lived experience to develop and pilot test a harm reduction program that provides optimal client-focused care for individuals in the Kenora area.

This position provides trauma informed case management services to adults with intellectual disabilities and problematic substance use. This includes leading, developing, facilitating, coordinating, monitoring and updating a person-centered plan with clients, caregivers and service providers that is rooted in Indigenous principles and values.

NOTE: Traditional practices involving burning sacred medicines including tobacco, sweetgrass, sage and cedar and other cultural protocols occur regularly within our work setting.

Qualifications:

• Diploma in Social or Health Sciences or related field, or a combination of education, training and experiences supporting people with intellectual disabilities and/or problematic substance use
• Deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary healthcare practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset;
• Extensive knowledge and experience with trauma, addictions, mental health and homelessness
• Demonstrated knowledge and skills in group facilitation, planning and case management, and the ability to promote and build consensus and resolution
• Comprehensive theoretical and practical knowledge of the principles of harm reduction, trauma and concurrent disorders and social determents of health
• Ability to work in a collaborative, de-colonial, trauma-informed and client-centred approach, and to support WNHAC values in meaningful ways;
• Ability to drive change, motivate, organize and respond to employees with diverse areas of expertise and life experience;
• Superior organizational and time management skills; committed to consensus building approaches to problem-solving and decision-making
• Knowledge of and commitment to community-based health and resources
• Experience working in an indigenous organization; understanding and/or willingness to learn of Indigenous culture and values
• Proof of immunization in compliance with policy requirements is mandatory;
• Valid drivers license, own vehicle and willingness and ability to travel required;
• Criminal records check and current drivers abstract required;
• Commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model

Salary: $55,771-$72,769 with excellent benefits, including HOOPP pension plan. Salary is based on education and experience.

APPLICATION DEADLINE: Wednesday November 18, 2026

Intensive Care Navigator Position

Email: [e-mail]

Website: WNHAC.org

Fax: [phone]

Phone: (888) MYWNHAC

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply.

We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.