Sobeys- Food Sampling Brand Ambassador-Kitchener

Mosaic North America; Kitchener; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Training provided

Casual shifts

Job summary

Mosaic North America in Canada is seeking a Brand Ambassador to create engaging consumer experiences by promoting and sampling products in Sobeys stores across the region. This permanent part-time role offers ongoing casual shifts, with weekend availability required and training provided before your first shift.

You will welcome shoppers, share product information, meet sampling targets, and maintain a clean station.

Qualifications

• Must have weekend availability. Thursday and Friday availability is an asset.
• Smart Serve Certification and Food Handler Certificate required prior to interview.
• Previous customer service, retail, or sales experience preferred.

Responsibilities

• Promote products and offer samples to shoppers in local Sobeys grocery stores
• Share key product information and answer customer questions
• Meet sampling targets while delivering engaging customer interactions
• Prepare simple food and beverage samples (e.g., coffee, desserts)
• Maintain a clean and organized sampling station (set up, maintain, and tear down)
• Complete reporting after each shift

Skills

Customer service

Sales experience

Communication skills

Education

Smart Serve Certification

Food Handler Certificate

Job description

Do you thrive in customer-facing environments and enjoy building connections with others? Join our team as a Brand Ambassador and create memorable consumer experiences by showcasing and sampling products from some of today’s leading brands!

At Mosaic, we help some of North America’s most recognized brands connect with consumers through engaging, memorable experiences. With more than 30 years of industry expertise, we are a trusted leader in sales and marketing solutions.

Position Details

This is a permanent part-time opportunity offering ongoing casual shifts throughout the year. Scheduling is based on business needs, and weekly shifts are not guaranteed. Training is also provided before your first shift! Schedule: Must have weekend availability.

• Thursday & Friday: 1:00 p.m. – 7:00 p.m.
• Saturday & Sunday: 11:00 a.m. – 5:00 p.m.

Salary: $21/per hour

Responsibilities

• Promote products and offer samples to shoppers in local Sobeys grocery stores
• Share key product information and answer customer questions
• Meet sampling targets while delivering engaging customer interactions
• Prepare simple food and beverage samples (e.g., coffee, desserts)
• Maintain a clean and organized sampling station (set up, maintain, and tear down)
• Complete reporting after each shift

Qualifications

• Must have weekend availability. Thursday and Friday availability is an asset.
• Must have a valid Smart Serve Certification and Food Handler Certificate prior to the interview.
• Ability to drive and access to car is an asset
• Previous customer service, retail, or sales experience preferred
• Confident engaging with customers and delivering key product messaging
• Ability to stand for the duration of a shift and assist with the setup and teardown of the sampling station (all materials stored on-site)
• Access to a smartphone with photo capabilities and to complete reporting
• Strong communication and interpersonal skills
• Ability to work independently and represent brands professionally in a retail environment

About Us

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [e-mail] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer