Snow School Shift Lead — Lead Instructors & Safe Lessons

Winsport; Calgary; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Free WinSport Winter Season Pass

Off-shift training opportunities atWin

Reciprocals at other ski resorts

Discounts on food, beverage, retail, &

Access to our Performance Training Cen

Job summary

WinSport in Calgary seeks a Seasoned Shift Lead, Snow School & Freestyle to guide instructors, mentor staff, and ensure high-quality ski and snowboard lessons. You will oversee check-in/out, schedule coordination, and guest communication while modeling safe, engaging coaching.

The role emphasizes safety, integrity, and inclusivity in a dynamic winter environment. The position requires leadership experience with youth and adults, CSIA/CASI/PSIC or freestyle certifications, and strong pedagogical

Qualifications

• 3 years of leadership experience in a related or other field.
• 5 years of working with youth and adult programs.
• Strong communication skills and a positive, coachable attitude.
• Ability to work both independently and as part of a team.
• Fluency in other languages is considered an asset.
• Organization, multi-tasking, and prioritizing skills are required.
• Strong decision-making skills are essential.
• Strong pedagogy and mentoring skills are essential.
• Previous experience working with a large and diverse team is considered an asset.
• Previous conflict resolution experience is an asset.
• Knowledge of Ski/Snowboard industry is considered an asset.
• Basic computer skills and the ability to adapt to new programs.

Responsibilities

• Lead instructors and coaches to deliver high-quality lessons.
• Support in development and execution of team member training.
• Conduct performance check-ins and feedback with team members.
• Coordinate guest check-in/check-out and lesson scheduling.
• Maintain safety and quality standards across all programs.
• Lead daily team huddles and communicate policy updates.
• Ensure effective communication with guests via in-person, phone, and email.

Skills

Leadership experience

Communication skills

Teamwork

Pedagogy & mentoring

Safety awareness

Education

CSIA/CASI/PSIC or equivalent certification

Freestyle certification

Job description

WinSport in Calgary seeks a Seasoned Shift Lead, Snow School & Freestyle to guide instructors, mentor staff, and ensure high-quality ski and snowboard lessons. You will oversee check-in/out, schedule coordination, and guest communication while modeling safe, engaging coaching.

The role emphasizes safety, integrity, and inclusivity in a dynamic winter environment. The position requires leadership experience with youth and adults, CSIA/CASI/PSIC or freestyle certifications, and strong pedagogical