Position Summary
Provide a positive experience on snow while teaching groupand individual lessons to Snow valley’s guests. Not only will instructors workwith students, but also with guests and other employees, helping Snow Valleyprovide the best possible service. *Must be certified by CSIA, PSIC, or CASI
Specific Accountabilities
- Teachfun, student-centered lessons that build confidence and develop studentsskiing and/or snowboarding abilities. Work with students to achieve theirgoals.
- Provideclear demonstrations to illustrate concepts and tactics throughout eachlessons.
- Assessparticipant’s skill level, evaluate student progress. Organize groups whenrequired.
- Ensurethe safety of everyone in the group through proper class management andresponsible decisions.
- Completequality progress reports for students as required.
- Helpmaintain and promote a safe workplace by following safe workpractices.
- Whenappropriate, advise guests on equipment and proper clothing.
- Developworking relationships with snow valley guests, professional peers andstaff.
- Maintaincurrent, nationally recognized certification, and remain current inindustry changes and innovations.
- Participatein ongoing training related to your sport.
- Providea safe, uncluttered, litter-free environment.
- Beknowledgeable on the products and services Snow Valley offers to maintainour guest service standards.
- Handleall inquiries and complaints in a professional and competent manner,communicate guest related problems to School management.
- Beaware of promotional and special events, school booking, corporate andgroup functions in order to help direct guests for these events.
- Act ina responsible manner while representing snow valley. Abide by and adhereto the policies and procedures of the company.
- We area team at snow valley and as a member of that team you may be asked toassist other departments, or you may draw upon the help of other staffmembers to help you achieve your goals. Through this type of environment,we ensure our organization is coherent and operated efficiently.
- Performother tasks when required as directed by Snow School management.
Skills, Interests, Values
- Havean outgoing, friendly personality and show a commitment to exceeding guestexpectations at all times.
- Well-developedinterpersonal skills to deal effectively with a variety of people.
- Abilityto work in a fast paced consumer driven environment and make responsibledecisions quickly.
- Abilityto remain composed when faced with unexpected problems and stressfulsituations.
- Mustbe able to work long and irregular hours under stress
- Musthave the self-discipline to work independently when required
- Formaltraining and/or experience teaching Snow Sports.
- Mustbe a team player.
Working Conditions
- Thisposition is seasonal and includes working on weeknights, weekends andholidays, shifts of varying lengths based on business levels.
- Mustwork a minimum of 40 hours per season.
- Exposedto changes of temperature from work both indoors and outdoors.
- Maylift, push or carry students weighing over 50 pounds on a frequent basis.
Qualifications & Educational Requirements
A background in physical education or experience in teachingor having reached the competitive level of your sport is an asset. Instructorsare required to have and maintain nationally recognized certification (CSIA, PSIC, or CASI) bypayment of dues and attendance at recall. Employee must pass a vulnerablesector police information check.
Health and Safety Hazards
Identified health and safety hazards associated with thisposition include: strain from lifting, falls, collisions with skier andsnowboarders, slipping, tripping and exposure to extreme and varyingtemperature.
Reporting Relationships
Reports to: Snow School Supervisor(s) &/or Manager(s)
Supervises: None