Snow School Coordinator & Guest Services Lead

The Lake Louise Ski Area Ltd; Lake Louise; Presencial; CAD 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

LLSR lift pass

Reciprocal discounts with other SkiRes

Free group lessons and discounted priv

Food and Beverage discounts

Resumo da oferta

The Lake Louise Ski Area Ltd is seeking a Snow School Administrator for Winter 26/27 at Lake Louise, AB. You will coordinate snow school product sales, book lessons, process payments, and tentatively schedule instructors to fit certification levels, ensuring a positive guest experience.

Role emphasizes high service standards, organization, and effective communication in a dynamic, outdoor setting with season-long scheduling and office duties. Experience in recreation management is an asset.

Qualificações

• Ability to deal with people sensitively, tactfully, and professionally at all times.
• Respond quickly in a dynamic environment.
• Communicate effectively, verbally and in writing.
• Service oriented, assertive, flexible, outgoing and enthusiastic.
• Maintain professional appearance and demeanor.

Responsabilidades

• Coordinate the sale of snow school products and book lessons.
• Take payments and schedule instructors by certification level.
• Provide exceptional customer service and positive guest experiences.
• Manage instructor schedules and office duties.

Conhecimentos

Communication skills

Leadership

Organizational competence

Customer service

Flexible/outgoing

Second language helpful

Formação académica

Post-secondary education in recreation management or related

Ferramentas

Microsoft Word

Microsoft Excel

Outlook

Internet

Descrição da oferta de emprego

The Lake Louise Ski Area Ltd is seeking a Snow School Administrator for Winter 26/27 at Lake Louise, AB. You will coordinate snow school product sales, book lessons, process payments, and tentatively schedule instructors to fit certification levels, ensuring a positive guest experience.

Role emphasizes high service standards, organization, and effective communication in a dynamic, outdoor setting with season-long scheduling and office duties. Experience in recreation management is an asset.