SMB Sales Engineer (Ontario)

Lenovo; Markham; On-site; CAD 95,000 - 115,000; Full time

Job summary

Lenovo is seeking a SMB Sales Engineer in Canada to support the SMB sales organization by translating business needs into competitively positioned Lenovo solutions across High-End PC, Entry Server, Storage, and Services.

You will work with Client Managers, Channel Partners, and customers to guide technical decision-making, provide expert guidance throughout the sales cycle, and help win opportunities with credible, technically sound proposals.

Qualifications

• Experience in technical pre-sales or sales engineering.
• Bachelor's degree or equivalent in IT or related field.
• Ability to translate business needs into Lenovo solutions.

Responsibilities

• Serve as the primary technical advisor to SMB Client Managers, Channel Partners, and customers.
• Design, configure, size, and price Lenovo offerings across High-End PC, Entry Server, Storage, and Services.
• Support opportunity qualification, solution development, and technical sales execution across the customer lifecycle.
• Collaborate with internal Lenovo teams to remove technical barriers and accelerate customer outcomes.
• Build trusted relationships with customers, Channel Partners, Client Managers, Lenovo specialists, and cross-functional stakeholders.

Skills

Pre-Sales Leadership

Customer-facing

Technical Solutioning

Education

Bachelor's degree or equivalent in IT/CS/Engineering

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Lenovo is the fastest-growing technology company on the planet, driven by a culture that believes life rewards those who Never Stand Still. Every day, our teams challenge conventional thinking and deliver technology solutions that help customers move forward.

We are seeking SMB Sales Engineers to serve as technical pre-sales specialists supporting Lenovo's SMB sales organization. Sales Engineers work in close partnership with Client Managers, Channel Partners, and customers to identify, configure, and position the right Lenovo solutions across our High-End PC, Entry Server, Storage, and Services portfolio.

This role plays a critical part in Lenovo's go-to-market strategy by providing scalable technical expertise, enabling confident customer decisions, and helping Lenovo win through both direct and partner-led sales motions.

Role Overview

The SMB Sales Engineer is the primary technical resource supporting SMB Client Managers, Channel Partners, and customers. In this role, you will translate business requirements into technically sound, competitively positioned Lenovo solutions while providing expert guidance throughout the sales cycle.

You will support opportunity qualification, solution design, configuration, pricing, and technical validation, ensuring accuracy and consistency across customer engagements. Success requires strong technical expertise, consultative selling skills, and the ability to build trusted relationships with customers, partners, and internal Lenovo stakeholders.

Sales Engineers are customer-facing, consultative, and technically proficient professionals who influence purchasing decisions through credibility, responsiveness, and solution expertise. While Client Managers own customer relationships and overall opportunity strategy, Sales Engineers own technical solutioning and technical sales execution.

Key Responsibilities

Technical Pre-Sales Leadership

• Serve as the primary technical advisor to SMB Client Managers, Channel Partners, and customers.
• Conduct technical discovery and translate business requirements into competitively positioned Lenovo solutions.
• Design, configure, size, and price High-End PC, Entry Server, Storage, and related Lenovo offerings.
• Articulate Lenovo's technical value proposition and guide customers through solution evaluation and decision-making.

Sales Execution & Opportunity Support

• Support opportunity qualification, solution development, and technical sales execution across the customer lifecycle.
• Participate in customer and partner meetings as the technical subject matter expert.
• Assist with technical proposals, RFIs, RFPs, competitive positioning, and solution presentations.
• Collaborate with internal Lenovo teams to remove technical barriers and accelerate customer outcomes.

Relationship Building & Collaboration

• Build trusted relationships with customers, Channel Partners, Client Managers, Lenovo specialists, and cross-functional stakeholders.
• Collaborate across Sales, Product, Services, Operations, and Partner teams to develop and deliver customer-focused solutions.
• Support partner-led and direct customer opportunities through technical consultation, solution design, and enablement.
• Establish yourself as a trusted technical advisor who brings together the right Lenovo resources to address customer needs and advance opportunities.
• Maintain knowledge of Lenovo's PC, Infrastructure, Storage, Services, and emerging technology portfolio.
• Stay current on industry trends, competitive solutions, and evolving customer requirements.
• Share customer and partner feedback to improve Lenovo offerings and sales effectiveness.
• Contribute to team knowledge sharing, technical readiness, and continuous improvement initiatives.

What Success Looks Like

• Client Managers and Channel Partners rely on you as a trusted technical advisor.
• Customers experience professional, credible, and consultative technical engagements.
• Solutions are accurately designed, configured, and priced with minimal rework.
• Technical support contributes to increased pipeline progression, win rates, and revenue growth.
• Opportunities progress efficiently through strong technical alignment and execution.
• You contribute to team development, knowledge sharing, and continuous improvement initiatives.

Basic Qualifications

• Experience supporting SMB, Mid-Market, or Commercial customers.
• 1-3+ years of experience in technical pre-sales, sales engineering, solution consulting, or customer-facing technical roles.
• Bachelor's degree or equivalent relevant experience in one of the following:
  • Management Information Systems
  • Business Information Systems
  • Information Technology / Computer Information Technology
  • Computer Science
  • Information Systems
  • Data Analytics
  • Software Engineering
  • Engineering or a related technical discipline

Preferred Qualifications

• Experience supporting channel partners, distributors, resellers, or indirect sales organizations.
• Strong understanding of solution configuration, sizing, and pricing methodologies.
• Excellent communication, presentation, and relationship-building skills.
• Ability to communicate complex technical concepts to both technical and business audiences.
• Ability to manage multiple opportunities in a fast-paced, matrixed environment.
• Strong knowledge of PC, Infrastructure, Storage, and Services solution ecosystems.
• Experience partnering closely with relationship-based sales teams.
• Demonstrated customer-first mindset with strong consultative and problem-solving abilities.

The on-target earningsrange budgeted for this position is $95,000 - $115,000 CAD. Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found at www.lenovobenefits.com.