SMB Account Executive, AB Canada ComSec

Amazon; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Customer Solutions Specialist to join their rapidly expanding business. This role focuses on engaging with customers to design procurement solutions and drive adoption of Amazon Business offerings. The ideal candidate will have experience in sales and fluency in French. You will collaborate with various teams to ensure customer success and meet adoption targets. If you are passionate about innovation and want to unlock your career potential, this role is for you.

Qualifications

• 1+ years of professional or military experience.
• Experience prospecting, qualifying, and cold-calling companies.

Responsibilities

• Help customers design and implement solutions for procurement challenges.
• Advise customers on best practices for using Amazon Business solutions.
• Collaborate with sales teams to provide updates and insights.

Skills

French

Sales

Tools

Microsoft Office

Salesforce

Job description

Job Description: Customer Solutions Specialist at Amazon Business

Join a rapidly expanding $35 billion global business. At Amazon Business, a fast-growing startup passionate about building solutions, we innovate and disrupt the status quo. We operate at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. Our goal is to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key Responsibilities

1. Account Engagement: Help customers design and implement solutions that address procurement challenges.
2. Drive spend adoption by advising customers on best practices for using Amazon Business solutions.
3. Provide accurate reporting on growth pipeline and customer spend adoption.
4. Collaborate with sales teams and leadership to provide updates and insights during deployment.
5. Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that increase adoption.
6. Meet or exceed targets for customer and feature spend adoption.
7. Relay market needs and requirements to internal Amazon teams, including Product Management, Technical, and Category Management.
8. Travel for customer meetings (10-25%).

Minimum Qualifications

• 1+ years of professional or military experience.
• Proficiency with Microsoft Office applications.
• Experience prospecting, qualifying, and cold-calling companies.
• Fluent in French (speaking, writing, reading).

Preferred Skills

• Experience with pipeline management tools such as Salesforce or other CRM systems.
• Track record of exceeding sales goals.

Amazon is an equal opportunity employer and values diversity. If you require workplace accommodations during the application or onboarding process, please visit this link. For inquiries related to your region, contact your Recruiting Partner.