SMB Account Executive

Baselane; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

A rapidly growing FinTech company is looking for its first Account Executive to join the growth team in Toronto. This role offers an exciting opportunity to shape sales processes, drive customer engagement, and directly impact company growth in a hybrid environment. Candidates should have proven sales experience, excellent communication skills, and a proactive spirit.

Benefits

Competitive compensation

Equity - Ownership in what we are building!

High-quality Medical, Vision, and Dental Insurance

Life Insurance and Disability Coverage

Generous time off

Flexible working hours and location

Stipend to set up a home office

Regular social events

Qualifications

• 2-5 years of experience in sales or account management with a quota.
• Track record of managing customer relationships and exceeding sales targets.
• Highly organized, able to manage multiple customer relationships simultaneously.

Responsibilities

• Drive sales and conversions among key prospects.
• Act as a trusted advisor to landlords, understanding their needs.
• Help optimize internal processes and shape the customer acquisition strategy.

Skills

Consultative Selling

Interpersonal Skills

Analytical Skills

Education

Bachelor's Degree

Tools

CRM Tools

Job description

About Baselane

At Baselane, our mission is to empower landlords with tools and insights to help them save time, increase their returns, and grow their investment portfolios. Traditional financial institutions have been a growth limiter for landlords - we are looking to change that. We are building the future of financial services for the 12+ million landlords and real estate investors who own over 25 million homes in the United States.

We are a rapidly growing banking and financial management platform for individual landlords and real estate investors. Backed by leading FinTech investors, including Thomvest, Matrix Partners, Activant Capital, Collaborative Fund, Conversion Capital, Diagram Ventures, and many FinTech leaders from PayPal, eBay, Google, and more.

About The Role

Reporting to the VP of Growth, the Account Executive will be Baselane’s first dedicated sales hire and the 10th member of our growth team. This is an exciting opportunity for a motivated professional to directly shape the sales processes, engage deeply with customers, and drive growth from day one. You will be responsible for driving marketing qualified leads (MQLs) to become activated Baselane users. This will significantly impact the business, and we envision an uncapped performance bonus to align our success with yours.

As the first sales hire, you will also be integral in shaping our systems and processes, advocating for customer needs and pain points, and building the playbook for success. If you’re energized by autonomy, thrive in entrepreneurial environments, and are motivated by directly influencing customer outcomes and company growth, this role is right for you.

Please note that this is a hybrid role that will require at least 2 days a week in our downtown Toronto office, a few blocks from Union Station.

What You Will Be Doing

• Drive sales and conversions among Baselane's highest value prospects
• Act as a trusted advisor to landlords and property investors, deeply understanding their operational needs, pain points, and growth goals
• Help to optimize internal processes for tracking leads, managing the pipeline, and reporting key success metrics
• Collect and translate customer feedback into actionable insights for product enhancements and service improvements
• Help shape Baselane’s customer acquisition and expansion strategy, bringing innovative ideas and best practices to drive accelerated growth
• Proactively identify and pursue cross-selling opportunities across Baselane’s products, including banking, rent collection, bookkeeping, tenant management, and premium SaaS offerings
  
  
  

What we're looking for

• 2-5 years of successful experience in sales, customer success, account management, or a related client-facing role with a quota
• Proven track record of effectively managing customer relationships, driving product adoption, and exceeding sales or retention targets
• Excellent consultative selling skills, with the ability to clearly articulate Baselane’s value proposition to diverse stakeholders
• Exceptional interpersonal and communication skills; comfortable working with senior stakeholders and external partners
• Entrepreneurial spirit, driven, proactive, and excited to help shape the future of financial solutions for real estate investors
• Highly organized, capable of independently managing multiple customer relationships and opportunities simultaneously
• Strong analytical skills and comfort working with CRM tools (Salesforce, HubSpot, or similar) to manage leads, pipeline, and performance metrics
• Bachelor's degree or equivalent professional experience required
  
  
  

Bonus points

• Experience with financial technology, banking services, or real estate investment products
• Prior experience in a high-growth startup or entrepreneurial environment
• Familiarity with latest AI tools used to improve sales team performance
• Familiarity with landlords, property management companies, or real estate investors as customer segments
  
  
  

Benefits & Perks

• Competitive compensation
• Equity - Ownership in what we are building!
• High-quality Medical, Vision, and Dental Insurance
• Life Insurance and Disability Coverage
• Generous time off
• Flexible working hours and location
• Stipend to set up a home office for hybrid work
• Regular social events