SMB Account Executive

Deliverect; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company in the restaurant technology sector as an SMB Account Executive in Toronto. This full-time, hybrid role involves managing key relationships, driving sales growth, and using your technical expertise to support small to medium-sized businesses. You'll contribute to innovative solutions in commerce and enjoy opportunities for professional development.

Benefits

Dedicated learning budget

Opportunity for career advancement

Competitive compensation and benefits

Qualifications

• 2+ years of full sales cycle experience, preferably in B2B SaaS or restaurant technology.
• Fluency in English required, with strong verbal/written communication skills.

Responsibilities

• Manage the entire sales cycle from prospecting to closing.
• Develop a deep understanding of challenges faced by small businesses to communicate Deliverect's value.

Skills

Sales Cycle Management

Technical Acumen

Negotiation Skills

Communication Skills

Relationship Building

Education

Experience in B2B SaaS

Experience in Restaurant Technology

Tools

HubSpot

Job description

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus

The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and simplifying order management for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fueling Deliverect's continued success through transformative interactions.

Your Impact

As an SMB Account Executive you will drive significant growth by expanding our reach within the restaurant technology sector. In this pivotal role, you'll manage the entire sales cycle, from prospecting to closing, directly impacting our market share and strengthening relationships with key small to medium-sized businesses. This is an exciting opportunity to leverage your sales expertise and contribute to a rapidly scaling global company, with ample room for professional development and career advancement.

*This is a full-time, hybrid role offering 4 days in our Toronto office and 1 day from the comfort of your home.

What you will do

• Identify and engage promising businesses through industry research, online tools, and strategic networking, contributing to pipeline generation.
• Collaborate with the team to refine outreach strategies and enhance prospecting efforts, focusing on activity metrics.
• Develop a deep understanding of the challenges faced by small-scale businesses to effectively communicate Deliverect's value proposition, with a focus on efficiency gains, ROI improvement, and simplified order management.
• Translate complex technical concepts into clear, actionable insights for busy business owners and operators, utilizing your knowledge of APIs, integrations, POS systems, and third-party delivery services to demonstrate Deliverect's capabilities.
• Craft compelling sales presentations and proposals tailored to each client's unique needs, aiming for increased deal size and attach rates.
• Navigate objections confidently and close deals that drive revenue growth, directly contributing to target achievement.
• Cultivate strong connections with business owners and operators, becoming a trusted advisor and ongoing resource, and provide exceptional customer service to ensure a seamless onboarding experience.
• Communicate regularly with key stakeholders including Partnership, Marketing, Product, and Growth Account Management (GAM) teams, acting as a central point for client feedback and collaborative strategy development.
• Make independent decisions on lead prioritization and initial client engagement strategies, escalating complex technical or pricing inquiries to relevant internal teams or management for guidance.
• Exhibit creativity in developing tailored sales pitches and identifying unique solutions to address individual client pain points, improving customer experiences.

What you will Bring

• 2+ years of full sales cycle experience, preferably in B2B SaaS or the restaurant technology space, ERP enterprise solutions, or equivalent work experience.
• Strong technical acumen with a solid understanding of APIs, integrations, POS systems, and third-party delivery services.
• Proven track record of Target Attainment.
• Excellent verbal and written communication skills, with the ability to handle objections effectively, and strong negotiation and persuasion skills demonstrated through successful deal closures.
• Thrives in a fast-paced environment and enjoys building relationships.
• Highly motivated, self-directed, and results-oriented, with strong organizational skills and the ability to pivot strategies to achieve results.
• A solutions-driven mindset, consistently identifying and providing innovative solutions to new problems faced by clients, and contributing to the improvement of Deliverect's offerings.

Nice to have

• Fluency in a second language (French or Spanish) is a plus
• Familiarity with HubSpot

Join Our Innovative Journey:

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:

Invest in Your Growth-We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.

Solve Meaningful Challenges-Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.

Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.

Collaborate with a Global Team-Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.

Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.

Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

Our Commitment to Inclusion:

We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

1. Fluency in English is required, with strong written and verbal communication skills being essential.

2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.

3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.

If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [e-mail].

Ready to shape the future of commerce with us? Explore our opportunities and apply today!