Slot Technical Supervisor

Cache Creek Casino Resort; Brooks; Presencial; CAD 60 000 - 90 000; Tempo integral

Resumo da oferta

Cache Creek Casino Resort is seeking a Slot Supervisor to implement tasks as directed by the Slot Tech Shift Manager or Slot Director. You will coordinate with the Slot Shift Manager to ensure maximum customer service and report unusual problems promptly.

The role involves supervising 5–8 employees, training staff, planning and directing work, and handling evaluations and disciplinary actions in line with company policies. Requires 21+ and Tribal Gaming License certification.

Qualificações

• Education/experience requirements: Two years minimum as a Slot Technician; One year minimum as a supervisor.
• Age requirement: Must be at least 21 years old.
• Language notes: Ability to read, interpret safety rules and manuals; write reports; present to groups.
• Math/analytical: Ability to compute rates, ratios, percentages and interpret graphs.

Responsabilidades

• Provides evaluations/disciplinary actions to shift employees as needed.
• Directly supervises 5 to 8 employees; trains, assigns, directs work; conducts performance reviews.
• Ensures compliance with department and company policies and procedures.

Descrição da oferta de emprego

Summary

Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Insures compliance of all policies and procedures implemented by the Slot Department and the Company.
• Provides evaluations/disciplinary actions to shift employees as needed.
• Maintains the highest professional standards at all times and by example insures all shift employees do the same.

Supervisory Responsibilities

Directly supervises 5 to 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION And/or EXPERIENCE

Minimum of two year’s experience as a Slot Technician. Minimum of one year Supervisor experience.

AGE REQUIREMENTS

Must be at least 21 years of age.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Cache Creek Casino Resort Tribal Gaming License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud.