Slot Experience Concierge (Evenings & Weekends)

Berezan-Hospitality-Group; Castlegar; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Competitive wage plus tips

Discounts at B’s Eatery

Entertainment discounts

Medical/dental benefits after 3 months

Job summary

Berezan Hospitality Group is hiring a part-time Slot Attendant for the Chances Castlegar Team. You will provide front-line customer service, assist with game orientation, and help deliver a memorable gaming experience for guests in Castlegar.

The role requires availability for evenings and weekends, with duties including promoting events, processing wins, validating tickets, and addressing guest needs while maintaining game integrity.

Qualifications

• Exceptional interpersonal and communication skills required.
• Working knowledge of computers.
• Ability to handle multiple tasks at one time.
• Serving It Right certificate and a criminal record check required.
• Must be 19+.

Responsibilities

• Provide front-line customer service for guests at the gaming venue.
• Answer questions and assist with orientation of games.
• Create a positive and memorable gaming experience for all guests.
• Communicate promotions and events to customers.
• Validate tickets and pay verified wins.
• Assist with handling slots, jackpots, and credits.
• Address guest needs and machine issues promptly.

Skills

Exceptional interpersonal skills

Communication skills

Computers

Multitasking

Serving It Right

Criminal record check

19+ age requirement

Education

Serving It Right certificate

Criminal record check

Tools

Computers

Job description

Berezan Hospitality Group is hiring a part-time Slot Attendant for the Chances Castlegar Team. You will provide front-line customer service, assist with game orientation, and help deliver a memorable gaming experience for guests in Castlegar.

The role requires availability for evenings and weekends, with duties including promoting events, processing wins, validating tickets, and addressing guest needs while maintaining game integrity.