Skip Tracer

Commercial Credit Adjusters Ltd; Winnipeg; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Flexible shifts

Transit subsidy

Group benefits

Downtown location

Professional development

Diverse work environment

Commission structure

On-site security

Job summary

Commercial Credit Adjusters Ltd is hiring full-time individuals for a career in the collections industry. You will receive paid training, a competitive wage and a commission structure, with immediate openings available.

The role offers full-time hours, flexible shifts, subsidized transit, group benefits, and a downtown, on-site location. Growth and professional development opportunities are also highlighted within a friendly and supportive team environment.

Qualifications

• 3rd party collections or skip tracing experience is an asset.
• Customer service and call centre experience is an asset.
• Strong investigative skills.
• Excellent verbal and written communication.
• Self-motivated, goal- and detail oriented.
• Sound decision making and judgement.
• Strong organizational skills.
• Dedicated and ethical.
• Ability to work individually and with a team in a fast paced environment.
• Solid computer skills.
• Strong grasp of the English language.
• Ability to think outside of the box to reach a solution.
• Successful candidates will be subject to a criminal record check.

Responsibilities

• Investigate sources to locate a displaced consumer or debtor.
• Locate assets on personal and/or commercial accounts.
• Document in house systems with file activity details.
• Establish contact with consumers by telephone to verify findings.
• Negotiate payment of debts per client and company guidelines.
• Explain payment and settlement options to customers.
• Document/update files to support file activity.
• Uphold the CCA Code of Conduct with integrity, honesty, dignity and respect.

Skills

Strong investigative skills

Excellent verbal and written comms

Self-motivated

Strong organizational skills

Dedicated and ethical

Teamwork in fast-paced env

Solid computer skills

English language proficiency

Think outside the box

3rd party collections asset

Customer service / call centre asset

Decision making & judgement

Job description

Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available!

What We Offer

• Full-time hours with flexible shift options

• Subsidized public transit
• Group benefit plan
• Convenient downtown location and on-site security
• Opportunities for professional development and growth
• Friendly, supportive and diverse work environment

• Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting

• Competitive commission structure

Responsibilities

• Using a variety of tools (Facebook, 411 etc.) you will investigate sources that lead to the location of a displaced consumer or debtor
• Investigate sources in an effort to locate assets on personal and/or commercial accounts

• Document in house systems with details of file activity

• Establish contact with consumers (by telephone) to determine and confirm if findings are accurate
• Negotiate payment of debts in accordance with client and company guidelines
• Investigate and advise on different forms of payment and/or settlement options
• Clearly document/update files on the system to support file activity
• Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

Qualifications

• 3rd party collections or Skip Tracing experience considered an asset
• Customer service and call centre experience considered an asset
• Strong investigative skills
• Excellent verbal and written communication
• Self-motivated, goal and detail oriented
• Sound decision making and judgement
• Strong organizational skills
• Dedicated and ethical
• Ability to work individually and with a team in a fast paced environment
• Solid computer skills
• Strong grasp of the English language
• Ability to think outside of the box to reach a solution
• Successful candidates will be subject to a criminal record check

Requirements

• To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application

No previous experience is necessary! CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.

Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!