Ski Patrol - Dispatcher

Resorts of the Canadian Rockies; Kananaskis Village; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

A season's pass for the resort

Discounts on food, retail, rentals, et

Staff shuttles from Calgary & Canmore

Staff events

Job summary

Resorts of the Canadian Rockies in Alberta seeks a Dispatcher to be the communications hub for the resort, coordinating emergencies and routine information across all departments from the ski patrol base hut.

You will monitor patients, handle paperwork, and liaison with EMS, Police, and Fire while ensuring the patrol hut is stocked and ready. This full-time seasonal role requires strong multitasking and a safety mindset.

Qualifications

• Current 80-hour Advanced First Aid in outdoor emergency care, or EMR certificate.
• Any radio or administration experience is considered an asset.
• Ability to communicate effectively and multitask under pressure.
• Ability to use common computer programs, such as Word, Excel, Adobe, etc.
• Attention to detail and highly organized.
• Must have good physical fitness.
• Any previous experience in any safety or related outdoor role, or risk management training, is consider an asset.
• Any familiarity with Nakiska Ski Resort is considered an asset.
• No skiing experience is required, but an interest in learning is strongly encouraged.
• Can work outside for brief periods in extreme winter conditions.

Responsibilities

• Act as main communication contact for all emergencies on the mountain and premise.
• Act as point of contact for any outside resources that are needed, such as EMS, Police, Fire
• Provide necessary communication to all relevant parties during emergencies and non-emergencies.
• Work with administration for any staff related accidents.
• Patient monitoring and paperwork once patients are transported to the patrol hut.
• Ensuring the patrol hut is medically stocked with supplies and able to receive patients at any time.
• Collecting up-to-date terrain condition information from patrol and ensuring all relevant parties have been updated daily.
• Ensuring all guests and staff adhere to the RCR/Nakiska safety guidelines and procedures while on the mountain.

Skills

First Aid

Emergency communication

Multitasking

Computer literacy

Attention to detail

Physical fitness

Safety/risk management

Nakiska familiarity

Learning attitude

Outdoor endurance

Tools

Word

Excel

Adobe

Job description

Under the direction of the Patrol Leader and Assistant Patrol Leader as a Dispatcher you are the main hub of communication for the entire resort. All departments go through dispatch for both regular information and during emergency situations. You are the resource for all past and present information regarding emergencies, and the point of contact for resources, like EMS, Police, Fire, outside of the resort. Located in the ski patrol base hut, the dispatcher is responsible for monitoring patients and providing care for extended periods of time if needed. They also help the patrol by ensuring that any patient paperwork is completed correctly.

• Act as main communication contact for all emergencies on the mountain and premise.
• Act as point of contact for any outside resources that are needed, such as EMS, Police, Fire
• Provide necessary communication to all relevant parties during emergencies and non-emergencies.
• Work with administration for any staff related accidents.
• Patient monitoring and paperwork once patients are transported to the patrol hut.
• Ensuring the patrol hut is medically stocked with supplies and able to receive patients at any time.
• Collecting up-to-date terrain condition information from patrol and ensuring all relevant parties have been updated daily.
• Ensuring all guests and staff adhere to the RCR/Nakiska safety guidelines and procedures while on the mountain.

Qualifications

• Current 80-hour Advanced First Aid in outdoor emergency care, or EMR certificate.
• Any radio or administration experience is considered an asset.
• Ability to communicate effectively and multitask under pressure.
• Ability to use common computer programs, such as Word, Excel, Adobe, etc.
• Attention to detail and highly organized.
• Must have good physical fitness.
• Any previous experience in any safety or related outdoor role, or risk management training, is consider an asset.
• Any familiarity with Nakiska Ski Resort is considered an asset.
• No skiing experience is required, but an interest in learning is strongly encouraged.
• Can work outside for brief periods in extreme winter conditions.

We offer:

• A season's pass for the resort.
• Discounts on food, retail, rentals, and hotels.
• Staff shuttles from Calgary & Canmore available
• Staff events - meet great people who share a passion for the mountain lifestyle!

Full-time seasonal position. Must be able to work weekends and holidays.

RCR offers industry competitive compensation and benefits in a great working environment. We are an equal opportunity employer.

About Us

By joining RCR, you will become part of a passionate and dedicated team that works together to provide our guests with the best vacation and recreation experience possible.