Ski Patrol Dispatch

Sasquatch Mountain Resort; Agassiz; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Free season pass

Staff discounts

Affordable staff housing

Free Tube Park access and lessons

Job summary

Sasquatch Mountain Resort is seeking a Dispatcher for its Patrol team to maintain safe, efficient radio communications and coordinate emergency responses. You will provide administrative support to the Patrol department and help keep records up to date.

This role requires attention to detail, composure under pressure, and strong verbal and written communication skills. You’ll be a frontline team member supporting guests and multiple departments across the resort.

Qualifications

• Previous dispatch or administrative experience is an asset; training provided.
• Comfortable managing emergency communication and multitasking under pressure.
• Physically capable of assisting with snow clearing and outdoor tasks.
• Strong verbal and written communication skills.
• Excellent organizational, problem-solving, and time management skills.
• Able to work independently or as part of a team.
• Available to work weekends and holidays.
• Willingness to support cross-department functions during peak periods.
• Must enjoy working in a family-focused environment and supporting guests of all ages.
• Adaptable, calm under pressure, and solution-oriented.
• Snow removal and cross-departmental support required from all SMR positions.

Responsibilities

• Monitor and record all on-mountain radio communications.
• Complete and file accident reports and incident documentation.
• Follow emergency response procedures as outlined by Mountain Safety.
• Provide logistical and administrative support to the Patrol department.
• Maintain up-to-date entries in CWSAA and Microsoft Access databases.
• Keep the medical clinic clean, organized, and stocked; manage laundry as needed.
• Support Human Resources and Occupational Health & Safety initiatives as assigned.
• Assist with daily administrative tasks for the Outdoor Operations Manager and Patrol Supervisor.
• Collaborate across departments to support overall resort operations.
• Perform snow clearing and light physical work as needed.
• Follow all resort safety and communication policies.
• Maintain a professional appearance and uphold guest service standards.
• Other duties as assigned.

Skills

Dispatch experience

Administrative experience

Communication skills

Teamwork

Tools

Microsoft Access

CWSAA

Job description

Love to ski or snowboard? Want to spend your winter surrounded by stunning BC scenery, great snow, and even better people? At Sasquatch Mountain Resort, we offer more than just a job—we create inclusive experiences, united by adventure and empowered by community. Whether you're chasing powder, building your resume, or discovering life in the mountains, this is your chance to be part of something special.

Located in the Douglas Range of the Fraser Valley—just an hour from Chilliwack and Abbotsford, and two hours from Vancouver—Sasquatch is a hidden gem known for its family-friendly vibe, deep snow, and minimal lift lines. We may be small, but our 37 diverse runs, epic powder bowls, and breathtaking views make a big impact.

Every day here is different. You’ll work across departments, learn what makes a resort run, and grow alongside a supportive, passionate team. Whether it’s your first time away from home, a stop on your journey, or the beginning of a career in the mountains - Sasquatch is where you belong.

Start Date: November 30th

Perks of the Job – Winter 2026/27

· Free season pass plus complimentary and discounted lift tickets for friends & family

· Staff discounts on food, gear, rentals, repairs & lessons

· Affordable staff housing with weekly shuttle service to town

· Free access to Tube Park and ski/snowboard lessons (as available)

Job Summary

As a member of our Patrol team, the Dispatcher plays a key role in maintaining safe and efficient communication across Sasquatch Mountain Resort. You are responsible for monitoring radio traffic, coordinating emergency responses, assisting with record keeping, and providing administrative support to the Mountain Patrol department. This position requires attention to detail, calm under pressure, and clear communication skills. You are a front-line team member, contributing to the safety of guests and staff while supporting multiple departments. In this role, you help create an inclusive experience—united by adventure and empowered by community.

Job Specifications

• Wage: based on experience and certifications
• Schedule: Full-time including weekends and holidays
• Skill Level: Experience an asset
• Reports to: Patrol Team Lead or Patrol Director

Job Responsibilities

• Monitor and record all on-mountain radio communications
• Complete and file accident reports and incident documentation
• Follow emergency response procedures as outlined by Mountain Safety
• Provide logistical and administrative support to the Patrol department
• Maintain up-to-date entries in CWSAA and Microsoft Access databases
• Keep the medical clinic clean, organized, and stocked; manage laundry as needed
• Support Human Resources and Occupational Health & Safety initiatives as assigned
• Assist with daily administrative tasks for the Outdoor Operations Manager and Patrol Supervisor
• Collaborate across departments to support overall resort operations
• Perform snow clearing and light physical work as needed
• Follow all resort safety and communication policies
• Maintain a professional appearance and uphold guest service standards
• Other duties as assigned

Job Requirements

• Previous dispatch or administrative experience is an asset; training provided
• Comfortable managing emergency communication and multitasking under pressure
• Physically capable of assisting with snow clearing and outdoor tasks
• Strong verbal and written communication skills
• Excellent organizational, problem-solving, and time management skills
• Able to work independently or as part of a team
• Available to work weekends and holidays
• Willingness to support cross-department functions during peak periods
• Must enjoy working in a family-focused environment and supporting guests of all ages
• Adaptable, calm under pressure, and solution-oriented
• Snow removal and cross-departmental support required from all SMR positions

We are not currently sponsoring work permits — you must be legally eligible to work in Canada.

Staff accommodation is limited and available only to those 19 years of age or older.