Site Reliability Engineer Lead

BlueSnap, Inc; Coquitlam; On-site; USD 100,000 - 125,000; Full time

Job summary

An innovative firm is seeking a Site Reliability Engineer Lead to enhance cloud infrastructure resilience and efficiency. This pivotal role blends technical expertise with leadership, focusing on optimizing both infrastructure and application layers to meet service level objectives. The ideal candidate will lead the implementation of best practices in SRE, mentor a dedicated incident response team, and drive automation projects to improve operational efficiency. Join a fast-growing company committed to safety and innovation, where your contributions will significantly impact the future of fleet safety technology.

Qualifications

• 5+ years in cloud or DevOps engineering with leadership experience.
• Strong knowledge of Azure, Kubernetes, and infrastructure as code.

Responsibilities

• Lead the definition and implementation of SLIs and SLOs for product resiliency.
• Oversee SRE practices to ensure system availability and scalability.
• Mentor a 24/7 incident response team, driving continuous improvement.

Skills

Cloud Engineering

DevOps Engineering

Leadership

Project Management

Communication Skills

Analytical Skills

Tools

Azure

Kubernetes

Grafana

Prometheus

Elasticsearch

PowerShell

Bash

Terraform

Docker

Jenkins

Azure CLI

Job description

AtSafe Fleetour name says it all. We make fleet vehicles – and everyone in and around them – safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems.

Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents.

We are re-defining what safety means for fleets of every type – from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans.

Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you’ll contribute to our goal to keep everyone safe.

We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We’re looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you?

Job Summary

As the Site Reliability Engineer Lead at SafeFleet, you will be a key leader in enhancing our cloud infrastructure's resilience and efficiency. This role combines deep technical expertise with leadership responsibilities, ensuring that both infrastructure and application layers are optimized to meet the demands of our service level objectives (SLOs) and agreements (SLAs).

Responsibilities

• Lead the definition and implementation of Service Level Indicators (SLIs) and Objectives (SLOs) by workflow to enhance product resiliency and reliability.
• Oversee and improve SRE practices, ensuring system availability, scalability, and observability.
• Collaborate with software engineering teams to embed effective SRE practices into the development lifecycle.
• Mentor and lead our 24/7 incident response team, fostering a culture of continuous improvement and technical excellence.
• Drive the adoption of automation and orchestration projects that improve operational efficiencies and proactive management capabilities.
• Manage operational incident response, change management, and root cause analysis workflows, setting best practices in these areas.
• Engage in capacity management and proactive performance tuning to ensure that our services meet the demands of our SLAs.
• Document and maintain operational procedures, ensuring that they align with best practices and promote knowledge sharing across teams.

Salary: $100,000 to $125,000/yr

Requirements

• Minimum 5 years of experience in cloud or DevOps engineering, with a proven track record in a leadership or technical lead role.
• Strong knowledge of cloud services (Azure preferred), container orchestration via Kubernetes, and infrastructure as code practices.
• Proficiency in monitoring tools such as Grafana, Prometheus, and Elasticsearch.
• Excellent communication and project management skills, capable of leading projects and initiatives independently.
• Experience with automation tools and scripting languages such as PowerShell, Bash, Terraform, Kubernetes, Docker, Jenkins, and Azure CLI.
• Strong analytical skills and the ability to engage with both technical staff and executive-level stakeholders