Lead Site Reliability Engineer

RBC; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Site Reliability Engineer to spearhead innovative solutions within their technology operations. This role involves collaborating with diverse teams to enhance application reliability and support. You will engage in hands-on development while implementing advanced monitoring and automation solutions. With a focus on continuous learning and improvement, this position offers a dynamic team environment where your contributions will significantly impact the organization's success. Enjoy a flexible work-life balance and opportunities for career advancement in a supportive workplace that values diversity and inclusion.

Benefits

Comprehensive rewards

Bonuses

Benefits

Stock options

Leadership support

Development opportunities

Flexible work/life balance

World-class training

Career advancement opportunities

Challenging work experiences

Qualifications

• 4+ years in application support, software development, and operations.
• Hands-on experience with SRE tools and diverse environments.

Responsibilities

• Perform application production support and develop SRE solutions.
• Manage production environment and enhance software delivery.

Skills

C/C++

Java

Golang

Python

.NET

SRE

DevOps

Cloud

Data

Linux

Windows

APIs

Automation

Tools

Ansible

Dynatrace

Moogsoft

PagerDuty

ServiceNow

Elastic

Logstash

Kibana

Blue Prism

Grafana

Job description

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What Is The Opportunity

The Lead Support SRE will be responsible for supporting, developing, and implementing Site Reliability Engineering solutions for all applications within City National Bank (CNB), an RBC company. This team will collaborate with various business and technology partners to succeed. The individual should have advanced knowledge and experience in application development, support, or technology operations, and be capable of taking on a production support role within the SRE team across Consumer Banking, Commercial Banking, and/or Wealth Management.

Job Summary

Job Description

What Will You Do?

• Perform application production support, including off-hours support.
• Spearhead the development of SRE solutions such as monitoring, alerting, anomaly detection, self-healing, and reliability testing.
• Manage the production environment by monitoring system health and availability.
• Build software and systems for platform infrastructure and applications.
• Enhance reliability, quality, and speed of software delivery.
• Lead incident and problem management efforts for applications.
• Maintain system currency, including patching and certificate renewal, with a focus on automation.
• Ensure application availability and uptime according to SLAs.
• Ensure system and application compliance, including segregation of duties.
• Implement monitoring, alerting, anomaly detection, and self-healing solutions.
• Support automation adoption within the team.
• Apply design-thinking and agile principles in collaboration with team leads.
• Stay updated on technological advancements through continuous learning.

What Do You Need to Succeed?

Must-have

• At least 4+ years in application support, software development (with knowledge of C/C++, Java, Golang, Python, .NET), and operations (SRE, DevOps, Cloud, Data).
• Advanced knowledge of industry best practices, especially in financial institutions, with a focus on SRE.
• Experience with diverse environments (Linux, Windows, databases, cloud, distributed systems, mainframe, APIs).
• Ability to automate routine tasks to improve efficiency.
• Hands-on experience with SRE tools (e.g., Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana).
• Effective negotiation and stakeholder management skills.
• Excellent, direct communication skills.
• Experience in consumer banking.

Nice-to-have

• Experience as an SRE in the Financial Trading Industry.

RBC offers flexible work arrangements, to be discussed with the hiring manager.

What’s in It for You?

We foster growth, collaboration, and community impact, offering:

• Comprehensive rewards, bonuses, benefits, and stock options.
• Leadership support and development opportunities.
• A dynamic, collaborative, and high-performing team environment.
• Opportunities for career advancement and meaningful impact.
• World-class training in financial services.
• Flexible work/life balance options.
• Challenging and rewarding work experiences.

Additional Details

• Location: 410 Georgia St W, Vancouver
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full-time
• Platform: Technology and Operations
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-02-05
• Application Deadline: 2025-05-05

RBC is committed to diversity and inclusion, fostering a respectful and supportive workplace for all employees.