Site Reliability Engineer

Vertex Elite LLC; Ottawa; On-site; Full time

Job summary

An established industry player is seeking a Mid-Senior level professional to enhance their observability solutions across various platforms and cloud environments. In this exciting role, you will collaborate with cross-functional teams to implement monitoring solutions using advanced APM tools and Grafana, ensuring a resilient and highly available infrastructure. Your expertise will help troubleshoot issues and establish best practices in monitoring and incident response. Join a dynamic team where your contributions will drive innovation in IT services and consulting, and be at the forefront of integrating the latest technologies in observability.

Qualifications

• Experience with monitoring tools and cloud observability solutions.
• Ability to implement and manage monitoring solutions effectively.

Responsibilities

• Collaborate with teams on observability solutions and implement monitoring tools.
• Troubleshoot observability issues and document best practices.

Skills

Monitoring / Observability tools

Dynatrace

ELK

OpenShift

Prometheus

Azure Cloud

Tools

Grafana

Job description

Duration: Contract

Key Skills:

• Monitoring / Observability tools - Dynatrace, ELK etc.
• Platform/ cloud Observability - OpenShift, Prometheus / Azure Cloud etc.

Key Responsibilities:

• Collaborate with various Infrastructure, Applications, platforms, and cloud teams on Observability solutions.
• Implement monitoring solutions using APM tools and Grafana for visualization - setup, configuration and developing monitoring / alerting solutions.
• Manage Grafana platform with team-specific dashboards covering various KPIs & data sources, enable with alerts and establish SLOs.
• Troubleshoot and resolve issues related to Observability solutions - Gaps, challenges and addressing solutions part of Production incidents.
• Analyze Infrastructure systems, services, and technologies towards monitoring, alerting and Incident response needs.
• Work in apps, platforms and infra services on resilient infrastructure, scalable, and highly available environment.
• Collaborate with App and services teams/SMEs to integrate monitoring solutions through Automation - APIs, webhooks, CI/CD deployments.
• Document system configurations, standard operating procedures, and best practices.
• Reflect on latest technologies and trends in Enterprise technologies, platforms, Automation and AI based solutions.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Other

Industries

IT Services and IT Consulting