Site Reliability Engineer

Open Systems Technologies; Montreal (administrative region); On-site; CAD 90,000 - 130,000; Full time

Job summary

Open Systems Technologies in Montreal is seeking an experienced DevOps professional to operate and maintain a Kubernetes-based platform across public and private clouds. You will manage incidents end-to-end, onboard new clients, and build automation to improve performance and reduce manual effort.

The role requires hands-on Kubernetes in production, strong Linux skills, and experience with cloud providers such as Azure or AWS.

Qualifications

• Hands on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging & troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferable Azure or AWS.
• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus
• A financial services background is not required.

Responsibilities

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Skills

Kubernetes in production

Linux fundamentals

Debugging and troubleshooting

Public cloud experience (Azure/AWS)

CI/CD

Python

Java

Tools

Grafana

Prometheus

Loki

Tempo

Python

Java

Helm

Terraform

Job description

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Required Skills:

• Hands on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging & troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferable Azure or AWS.
• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus
• A financial services background is not required.