Site Reliability Engineer

National Bank of Canada; Montreal; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking a Site Reliability Developer within IT Delivery, Wealth Management in Montreal. The role blends hands-on reliability work with coaching teams to adopt robust practices and improve operational maturity.

You’ll contribute to incident management, establish monitoring foundations, and deliver dashboards that provide visibility into application health, aligning with maturity levels across teams. Hybrid work and flexible schedules are offered.

Qualifications

• Hold a bachelor’s degree in information technology, engineering, or a related field with relevant experience.
• Strong technical expertise and end-to-end understanding of applications and their dependencies.
• Hands-on experience implementing reliability, monitoring, and observability solutions.
• Experience in major incident management in complex environments.
• Experience in fast-evolving tech environments with multiple teams.
• Strong collaboration, coaching, and communication skills.

Responsibilities

• Perform application reliability and observability assessments to identify gaps and prioritize improvements.
• Design and implement reliability, monitoring, and observability foundations with clear standards.
• Evolve site reliability practices with teams based on maturity.
• Support major incident management with technical expertise and coordination.
• Provide cross-functional visibility into application health via dashboards and metrics.
• Share expertise and support long-term adoption of reliability practices.

Skills

AWS

Red Hat

Ansible

Application Security

DevOps

Dynatrace

Java

Jenkins

System Deployment

Cloud-native Architecture

Containerization

Decision Making

Solution Design

System Observability

Microservices Development

Terraform

Education

Bachelor's degree in information technology, engineering, or a related field

Tools

Job description

Area(s) of interest: Information technology

Location(s): Montreal

A career as a Site Reliability Developer in the IT Delivery, Wealth Management team at National Bank means acting as a specialist in application reliability, observability, and operational maturity. This role allows you to make a concrete and lasting impact on the performance of our technology platforms through your technical expertise, end-to-end understanding of systems, and ability to support teams in adopting robust and sustainable practices.

In this role, you combine hands-on technical contributions with structured support for teams. You contribute to establishing solid foundations, provide support during incidents, and drive continuous improvement, adapting your involvement to the maturity level of teams and technology assets.

Your role

• Perform application reliability and observability assessments to identify gaps and prioritize improvements.
• Design and implement reliability, monitoring, and observability foundations by establishing clear and sustainable standards.
• Implement and evolve site reliability practices with teams based on their level of maturity.
• Support major incident management by providing technical expertise and contributing to coordination when required.
• Provide cross-functional visibility into application health through dashboards and consolidated metrics.
• Share your expertise and structure engagement models to foster the long-term adoption of reliability practices.

Your team

The IT Delivery Vice-Presidency is made up of more than 2,300 specialists who work in an agile, proactive, and collaborative manner to seize opportunities, stay on the cutting edge of technology, and continuously improve processes.

Within the IT Delivery, Wealth Management sector, you are part of a large team and report directly to the Senior Manager. Our team stands out for its commitment to supporting technological transformation and actively contributing to the excellence of applications and operational processes. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment as well as a flexible and adaptable work schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring support, are available to you at all times.

Prerequisites

• Hold a bachelor’s degree in information technology, engineering, or a related field combined with relevant experience, or an equivalent combination of education and significant experience.
• Possess strong technical expertise and an end-to-end understanding of applications and their dependencies.
• Possess hands-on experience implementing reliability, monitoring, and observability solutions.
• Have actively contributed to major incident management in complex technology environments.
• Possess experience working in fast-evolving technology environments involving multiple teams.
• Demonstrate strong collaboration, coaching, and communication skills, including the ability to translate technical issues and signals into clear, meaningful insights for a variety of stakeholders.

Languages

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Amazon Web Services Red Hat Ansible Application Security DevOps Dynatrace Java Jenkins System Deployment Cloud-native Architecture Containerization Decision Making Solution Design System Observability Microservices Development Terraform

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?