Chief Site Reliability Developer

Banque Nationale du Canada; Montreal; Hybrid; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community initiatives

Virtual sleep clinic

Job summary

National Bank seeks a Chief Site Reliability Developer to lead reliability, resilience and operational excellence of critical platforms, leveraging software engineering, automation and cloud technologies.

You will drive reliability practices, architecture decisions, automation, observability and incident leadership while mentoring teams in a hybrid work model that supports flexibility and career growth.

Qualifications

• Bachelor's degree in a relevant field with ten years of software engineering experience.
• Extensive SRE experience with cloud technologies (AWS) and large-scale platform operations.
• Strong Kubernetes, containerization, IaC, and CI/CD expertise.
• Experience with observability, monitoring (Datadog, Splunk), logging, traces.
• Proficiency in Java, Python, Go.
• Experience in incident management, disaster recovery, and resiliency improvements.

Responsibilities

• Define and evolve reliability practices to ensure availability and performance.
• Design architecture decisions to improve scalability and fault tolerance.
• Develop automation for deployments, operations, incidents, and recovery.
• Establish observability capabilities for proactive environment management.
• Lead root cause analyses during major incidents and drive improvements.
• Promote knowledge sharing and best-practice adoption across teams.

Skills

Kubernetes

Cloud technologies (AWS)

Observability tooling (Datadog, Splunk

Programming (Java, Python, Go)

Automation

Incident management

Disaster recovery

Education

Bachelor's degree in a relevant field

Ten years of software engineering experience

Tools

Kubernetes

CI/CD tooling

Infrastructure as Code

Datadog

Splunk

Job description

Area(s) of interest: Information technology

Location(s): Montreal, Toronto

A career as a Chief Site Reliability Developer in the Technology Delivery and Wealth Management team at National Bank means acting as a specialist in the reliability, resilience and operational excellence of critical platforms. This job allows you to have a concrete impact on the stability and performance of our services, thanks to your expertise in software engineering, automation and cloud technologies.

• Define and evolve reliability engineering practices to ensure the availability, resiliency, and performance of critical services.
• Design and guide architecture decisions to improve the scalability, fault tolerance, and recoverability of technology solutions.
• Develop and promote automation of deployments, operations, incident management, and recovery processes to maximize operational efficiency.
• Establish and evolve observability, monitoring, logging, traceability, and operational intelligence capabilities to ensure proactive management of environments.
• Act as a consultant during major incidents, lead root cause analyses and contribute to the continuous improvement of services and engineering practices.
• Accompany, influence and support technical teams by promoting knowledge sharing, the adoption of best practices and the development of expertise.

Your team

The IT Delivery and Wealth Management Vice-Presidency is made up of more than 400 specialists who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within the Technology Delivery and Wealth Management sector, you will be part of a team of passionate experts who contribute to the stability, performance and evolution of the Bank's strategic platforms. You will report to the Chief Technology Officer and collaborate with several partners in development, infrastructure, security and architecture. Our team stands out for its culture of collaboration, innovation and continuous improvement. We aim to offer you maximum flexibility to promote your quality of life. This translates into a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

Prerequisites

• Bachelor's degree in a relevant field and ten years of experience in software engineering, or any other combination of education and experience deemed equivalent.
• Significant experience in site reliability engineering, cloud technologies (AWS), distributed systems and large-scale platform operations.
• Proficiency in Kubernetes, containerization, infrastructure as code, continuous integration and continuous deployment pipelines, and automation.
• Experience in observability, monitoring (Datadog and Splunk), logging, traceability and operational intelligence solutions.
• Strong knowledge of programming and software development with technologies such as Java, Python, Go or equivalent.
• Experience in incident management, disaster recovery, operational risk management, and improving platform resiliency.

Languages:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Automation Banking DevOps Java Python Teamwork Wealth Management Solution Design System Observability Kubernetes Infrastructure as Code Splunk Site Reliability Agentic Systems Datadog

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?