Site Manager - $70K - $75K

Securitas, Inc.; Ottawa; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Full benefits package after 3 months

Pension plan

Paid sick days after 12 months

Free uniforms

Opportunities for advancement and PD

Job summary

Securitas Canada is seeking an experienced Site Manager to oversee the day-to-day operations of the Security Operations Center (SOC), providing leadership and direction to security personnel while ensuring the delivery of high-quality security services. This role emphasizes operational excellence, training, and client satisfaction.

You will manage staff performance, access control processes, incidents, and client relationships, with a focus on compliance and continuous improvement.

Qualifications

• Minimum 3 years of security experience with supervisory/management exposure.
• Experience in SOC, control center or similar security environment is a plus.
• Strong leadership, communication and organizational skills.
• Bilingual would be an asset.

Responsibilities

• Oversee day-to-day operation and management of SOC staff.
• Deliver security awareness training related to all security systems.
• Evaluate performance and take corrective action as needed.
• Manage access cards, changes and related email requests.
• Provide contractor access renewal lists to managers.
• Maintain access group configurations and reports.
• Coordinate meetings with vendors and stakeholders.
• Review incident and technical reports for accuracy and completeness.
• Manage invoice entries and validation for vendors.
• Coordinate internal mail requirements.
• Perform other duties as assigned.

Skills

Bilingual

3+ years security experience

Supervisory experience

SOC experience

Leadership

Communication

Organizational skills

Job description

Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support to security personnel while ensuring the delivery of exceptional security services. The successful candidate will be responsible for managing personnel performance, maintaining security systems and access control processes, ensuring compliance with established procedures, and fostering strong relationships with clients, vendors, and key stakeholders. This role requires a proactive leader with strong organizational, communication, and problem-solving skills who is committed to operational excellence, service quality, and maintaining the highest standards of security.

KEY RESPONSIBILITIES:

• Oversee the day-to-day operation and management of Security Operations Center (SOC) staff.
• Deliver and maintain required security awareness levels and training related to all security systems.
• Evaluate the performance of security personnel and take corrective action where necessary.
• Oversee the programming of access cards, access changes, and related email requests.
• Provide monthly contractor access renewal lists to appropriate managers.
• Maintain access group configurations and provide access reports as required.
• Maintain national contact lists for local emergency contacts, access change approvers, and other designated security personnel.
• Administer settings and configurations for security systems in accordance with established procedures and client direction.
• Coordinate meetings between Security Operations Center personnel, vendors, and other stakeholders as required.
• Maintain established Security Operations Center procedures and report deficiencies or discrepancies to the appropriate client security representatives.
• Review and oversee all incident and technical reports to ensure accuracy and completeness.
• Manage invoice entries and validation for applicable vendors.
• Coordinate and oversee internal mail requirements.
• Perform other duties as assigned by the client or security management.

QUALIFICATIONS

• Bilingual would be an asset
• Minimum of 3 years of experience in security, with previous supervisory or management experience.
• Strong leadership, communication, and organizational skills.
• Previous experience working within a Security Operations Center (SOC), control center, command center, or similar security environment is considered an asset.
• Strong understanding of incident reporting, escalation procedures, emergency response, and security protocols.
• Experience managing employees, schedules, and client relationships.

WHAT WE OFFER

• $70K - $75K annually
• Full benefits package after 3 months.
• Pension plan.
• Paid sick days after 12 months.
• Free uniforms.
• Opportunities for advancement and professional development within Securitas Canada.

Securitas Canadacelebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.

#AF-EasternCanada