Site Administrator

Drake Property Management; Hamilton; On-site; CAD 42,000 - 65,000; Full time

Job summary

Drake Property Management is seeking an experienced Site Administrator to provide on-site administrative support for one residential community. You will handle leasing administration, rent processing, resident relations, and general office duties to ensure smooth operations.

The ideal candidate is organized, detail-oriented, and comfortable working independently on-site, with hands-on knowledge of leasing processes, rent collection, and resident administration.

Qualifications

• Experienced, detail-oriented Site Administrator.

Responsibilities

• Coordinate the leasing process for the building, including applications, employment and landlord reference checks, credit checks, and approvals.
• Set up approved leases and resident information in Yardi and prepare lease packages.
• Process move-ins and move-outs, and apply the last month’s rent (LMR) as required.
• Arrange new tenant hydro account set-up.
• Conduct suite tours and maintain up-to-date knowledge of unit availability, features, and conditions within the building.
• Collect, sort, process, and enter rental payments in Yardi.
• Set up and maintain pre-authorized payment (PAP) plans for residents.
• Post NSF payments and prepare weekly collection letters.
• Run monthly rent billings, verify accuracy, and post billing;

Skills

Property management

Attention to detail

Customer service

Tools

Yardi

Job description

At Drake Property Management, we believe our employees and residents are at the heart of what makes our residential communities great places to live. We are looking for an experienced, detail-oriented, and customer-focused Site Administrator to provide dedicated, on-site administrative support for one of our residential communities.

Position Overview

Reporting to the Assistant Property Manager, the Site Administrator provides day-to-day administrative support for a single residential building, working on-site as part of the property team. The role is responsible for leasing administration, rent and payment processing, resident relations, and general office administration specific to the building, ensuring residents receive consistent, high-quality service and that the building’s administrative operations run smoothly.

The successful candidate will be organized, hands-on, and comfortable working independently on-site, with a strong working knowledge of leasing, rent collection, and resident administration processes.

Responsibilities:

Leasing Administration

• Coordinate the leasing process for the building, including applications, employment and landlord reference checks, credit checks, and approvals.
• Set up approved leases and resident information in Yardi and prepare lease packages.
• Process move-ins and move-outs, and apply the last month’s rent (LMR) as required.
• Arrange new tenant hydro account set-up.
• Conduct suite tours and maintain up-to-date knowledge of unit availability, features, and conditions within the building.

Rent & Payment Administration

• Collect, sort, process, and enter rental payments in Yardi.
• Set up and maintain pre-authorized payment (PAP) plans for residents.
• Post NSF payments and prepare weekly collection letters.
• Run monthly rent billings, verify accuracy, and post billing;