Property Operations & Leasing Assistant Manager

Drake Property Management; Hamilton; On-site; CAD 52,000 - 76,000; Full time

Job summary

Drake Property Management is seeking an experienced Assistant Property Manager to support the day‑to‑day operation of our residential communities in Hamilton. You will report to the Senior Property Manager and assist with leasing, resident relations, financial administration, maintenance coordination, and compliance.

You are highly organized, hands‑on, and solutions‑focused, with strong operational awareness to improve efficiency, resident satisfaction, and property performance.

Qualifications

• 2–4 years of experience in residential property management or a related field.
• Strong understanding of residential building operations and maintenance coordination.
• Proficient with rent collection, accounts receivable, invoicing, and financial administration.
• Excellent verbal and written communication skills.
• Highly organized, detail‑oriented, and able to manage multiple priorities.
• Self‑motivated, proactive, and solutions‑oriented.
• Team player with strong customer service and conflict resolution skills.
• Knowledge of Residential Tenancies Act, Fire Code, Building Code and LTB processes is an asset.
• Ability to work flexible hours and respond to after‑hours as required.
• Proficient with Yardi and mobile technology; valid driver’s license and access to a reliable vehicle.

Responsibilities

• Collaborate with Leasing team throughout the leasing lifecycle, including applications, approvals, move‑ins, move‑outs, and showings.
• Conduct property and suite tours and maintain knowledge of building features, amenities, services, availability, and conditions.
• Maintain building operations knowledge and ensure adherence to Drake standards and legislation.
• Administer resident notices and support LTB processes; assist with purchasing, vendor coordination, and contract administration.
• Identify opportunities to improve processes, control costs, and enhance operational efficiency.
• Motivate, train, supervise, and support Site Staff; supervise work orders and preventative maintenance.
• Monitor rent collection, delinquency, and accounts receivable activity; assist with payment arrangements.
• Support invoicing, coding, approvals, reconciliations, and data entry in Yardi Voyager; assist budget tracking and reporting.
• Respond to resident inquiries and maintain relationships through proactive communication and service.

Job description

Drake Property Management is seeking an experienced Assistant Property Manager to support the day‑to‑day operation of our residential communities in Hamilton. You will report to the Senior Property Manager and assist with leasing, resident relations, financial administration, maintenance coordination, and compliance.

You are highly organized, hands‑on, and solutions‑focused, with strong operational awareness to improve efficiency, resident satisfaction, and property performance.