Simulation Centre Coordinator

NorQuest College; Edmonton; On-site; CAD 59,000 - 77,000; Full time

Job summary

NorQuest College seeks a Simulation Centre Coordinator within the Faculty of Health Studies to oversee centralized operations for the Olson Centre for Health Simulation. The role focuses on scheduling, resource management, purchasing, and coordinating with educators, learners, and external partners to ensure safe, efficient simulation activities.

Reporting to the Manager, Olson Centre for Health Simulation, you will support learning activities, maintain compliance, and contribute to continuous

Qualifications

• Two-year diploma in Business Administration or equivalent; education with experience may be considered.
• Progressively responsible experience in operations, scheduling, administration, or event logistics.
• Experience with purchasing, procurement documentation, inventory control, and budget tracking is an asset.
• Strong proficiency with Microsoft 365 (Outlook, Teams, Excel, Word, SharePoint, Forms).

Responsibilities

• Coordinate rooms, equipment, and resource bookings and maintain the master simulation calendar.
• Review booking requests, resolve scheduling conflicts, and communicate logistics to stakeholders.
• Coordinate tours and ensure resources and spaces are available for internal and external partners.
• Manage purchasing, invoices, vendor communications, and inventory processes.
• Support the planning and delivery of simulation-based learning activities and special events.
• Monitor inquiries, provide information, and coordinate meetings and visitor logistics.

Skills

Calendar management

Stakeholder coordination

Customer service

Microsoft 365

Budget tracking

Education

Two-year diploma in Business Administration

Post-secondary qualification in Operations/Administration

Tools

Microsoft 365

Outlook

Job description

COMPETITION NUMBER: 1887

CLOSING DATE: OCTOBER 25, 2026 @ 11:59PM MDT

FACULTY OF HEALTH STUDIES
Reporting to the Manager, Olson Centre for Health Simulation, the Simulation Centre Coordinator provides centralized operational, administrative, and service coordination for the Olson Centre for Health Simulation.

COMPETITION NUMBER: 1887
CLOSING DATE: OCTOBER 25, 2026 @ 11:59PM MDT
FACULTY OF HEALTH STUDIES
Reporting to the Manager, Olson Centre for Health Simulation, the Simulation Centre Coordinator provides centralized operational, administrative, and service coordination for the Olson Centre for Health Simulation.

This role plays a critical part in supporting simulation-based learning by coordinating complex schedules, room bookings, purchasing activities, inventory processes, and session logistics. Working closely with simulation educators, faculty, technologists, learners, simulated participants, vendors, and external partners, the Coordinator helps ensure simulation activities are scheduled, resourced, and delivered effectively. The position contributes to a safe, inclusive, confidential, and learner-centered environment while supporting educational activities, external partnerships, and continuous operational improvement.

How You’ll Make a Difference

• Coordinate rooms, equipment, and resource bookings while maintaining the master simulation calendar for the Olson Centre and Faculty of Health.
• Review booking requests, identify scheduling conflicts, coordinate changes, and communicate logistical information to faculty, staff, learners, and external partners.
• Coordinate tours of the Olson Centre for internal and external stakeholders and ensure appropriate resources and spaces are available.
• Manage purchasing and inventory processes, including quotes, purchase requisitions, purchase orders, receiving records, vendor communication, and invoice support.
• Maintain supply inventories and coordinate procurement and delivery of simulation supplies, equipment, and specialized resources.
• Support the planning and delivery of simulation-based learning activities, external contracts, tours, and special events.
• Coordinate learner documentation, session materials, certificates, attendance records, and simulation readiness requirements.
• Monitor the Centre's shared inbox, respond to inquiries, provide service information, and coordinate meetings, tours, and visitor logistics.
• Coordinate operational requirements for fee-for-service, workforce development, assessment, remediation, and partnership activities.
• Support continuous improvement initiatives through records management, reporting, documentation, quality improvement activities, process development, and project coordination.

What You Bring

• Two-year diploma in Business Administration, Office Administration, Project or Event Coordination, Health Administration, Operations Management, or a related field. Equivalent combinations of education and experience may be considered.
• Minimum three years of progressively responsible experience in operations, scheduling, administration, project coordination, event logistics, or a comparable service environment.
• Completion of Art of Simulation 1 & 2 within the first month of hire.
• Demonstrated experience managing complex calendars, room bookings, competing priorities, and frequent schedule changes involving multiple stakeholders.
• Experience with purchasing, procurement documentation, inventory control, vendor communication, invoice support, and budget tracking.
• Strong proficiency with Microsoft 365, including Outlook, Teams, Excel, Word, SharePoint, and Forms.
• Strong customer service, communication, organizational, and relationship-building skills, with the ability to manage sensitive information and competing priorities.
• Experience supporting simulation centers, learning laboratories, healthcare education, post-secondary environments, or external training contracts is considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a Difference Maker You

• Prioritize daily activities, triage requests, and coordinate operational requirements while balancing multiple competing demands.
• Identify scheduling conflicts, resource limitations, and operational risks and implement solutions within established guidelines.
• Anticipate supply, inventory, equipment, and service requirements to ensure simulation activities run efficiently.
• Respond effectively to last-minute changes and operational disruptions while protecting learner’s safety, service quality, and client commitments.
• Coordinate the activities of facilitators, simulated participants, casual staff, student workers, vendors, and external stakeholders.
• Build productive relationships with faculty, learners, administrative teams, external clients, partners, and service providers.
• Work independently to organize daily operations, identify process improvements, and recommend enhancements to simulation services and workflows.
• Exercise sound judgment when handling confidential information, safety concerns, operational issues, and situations requiring escalation to leadership.

SALARY: AUPE Band Level 7 | Advisor I | $59,038 - $76,702 annually reflective upon what you bring AKA your education and experience. This is a permanent full-time position with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

Required

• For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [e-mail].