Siebel CRM Developer

vTech Solution Canada; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

vTech Solution Canada is seeking an experienced Siebel CRM developer to translate complex business requirements into design specifications and high-quality code. You will build, test, and maintain Siebel-based applications, focusing on configuration, integration, and Open UI components.

Responsibilities include designing Siebel solutions, troubleshooting issues, and collaborating with cross-functional teams during the Software Development Life Cycle.

Qualifications

• Experience in 10+ years with Siebel technical configuration, design, development and integration.
• Experience with Siebel EIM/EAI and Siebel IP18+ configuration/development.
• Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
• Experience with Siebel Open UI Architecture and OOTB OUI file structures.

Responsibilities

• Develop and implement Siebel CRM applications, translating business needs into technical specifications and tested code.
• Troubleshoot and resolve Siebel-related issues across the SDLC.
• Design, code, test and document Siebel applications and integrations.
• Collaborate with IT professionals across the Software Development Life Cycle to deliver CRM solutions.
• Assist in deployment and post-implementation support for Siebel projects.

Skills

Siebel configuration

Siebel development

Siebel integration

Siebel Tools

Open UI

OBIEE

PowerBI

J2EE

Adobe AEM

Data modeling

Education

Siebel certification

Tools

Siebel Open UI

Siebel Tools

Adobe AEM

Job description

Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec

General Skills:

Experience in programming and analysis; specialized CRM software package support at the specified experience level

Ability to collaborate with IT Professionals throughout the Software Development Life Cycle

Experience in structured methodologies for the development, design, implementation and maintenance of applications

Experience in design, code, test, debug and document applications

Experience in the use of object and/or third generation language development tools

Experience in one or more programming languages Experience in application design, latest design patters, deployment and troubleshooting

Experience with relational and hierarchical database technologies

Experience in the use of information retrieval packages using query languages

Experience with one or more communications protocols

Experience in structured methodologies for the design, development, implementation and maintenance of applications

Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines CRM Software Development Skills

Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation

Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools

Experience with middleware and gateways

Expertise in specific tools for CRM software development Desirable Skills

Knowledge and experience with programming Internet-ready applications

Knowledge and experience in rapid application development (RAD) methodologies

Knowledge and understanding of Information Management principles, concepts, policies and practices

Experience with middleware and gateways

Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging

Ability to provide post-implementation support and resolve any post-implementation technical issues

Experience conducting design walkthrough sessions with project team

Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Ability to provide user and system documentation as required

Experience and Skill Set Requirements

• 10+ years of experience with Siebel technical configuration/ design / development / integration
• 5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.
• 5+ year of experience with Siebel EIM/EAI.
• 3+ years of experience with Siebel IP18+ with a focus on configuring / developing.
• Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
• Experience with Siebel Tools Software and editing Siebel Web Templates.
• Experience in using Siebel Open UI specific classes and Methods.
• Demonstrated possession of Siebel 8.x or above certification.
• Experience in Siebel Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations.
• Experience in UI integration (embedding external application in Siebel, Exposing Siebel in External application)

Report Development Skills - 35%

• Experience in OBIEE and PowerBI report development and testing
• Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files

Soft Skills- 20%

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change
• Displays problem solving and analytical skills, using them to resolve technical problems

Public Sector Experience- 5%

• Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
• Experience with Transfer Payments would be an asset.