RQ11878 - Software Developer - CRM - Senior
- Required to translate technical systems specifications intoworking, tested CRM applications. This includes developing detailed programmingspecifications, writing and/or generating code, compiling data-driven programs,maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which ariseduring the use and operation of software packages, including tec
General Skills:
- Experience in programming and analysis; specialized CRMsoftware package support at the specified experience level
- Ability to collaborate with IT Professionals throughout theSoftware Development Life Cycle
- Experience in structured methodologies for the development,design, implementation and maintenance of applications
- Experience in design, code, test, debug and documentapplications
- Experience in the use of object and/or third generationlanguage development tools
- Experience in one or more programming languages
- Experience in application design, latest design patters,deployment and troubleshooting
- Experience with relational and hierarchical databasetechnologies
- Experience in the use of information retrieval packagesusing query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design,development, implementation and maintenance of applications
- Experience eliciting and documenting information fromdiverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-makingskills; verbal and written communication skills; interpersonal and negotiationskills
- A team player with a track record for meeting deadlines CRMSoftware Development Skills
- Knowledge and experience with specific CRM software andanticipated future releases high availability solution design andimplementation
- Knowledge and experience with specific CRM enterprisearchitecture methodologies, design standards and tools
- Experience with middleware and gateways
- Expertise in specific tools for CRM software developmentDesirable Skills
- Knowledge and experience with programming Internet-readyapplications
- Knowledge and experience in rapid application development(RAD) methodologies
- Knowledge and understanding of Information Managementprinciples, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying productinstallation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolveany post-implementation technical issues
- Experience conducting design walkthrough sessions withproject team
- Knowledge and understanding of Accessibility for Ontarianswith Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Requirements
Experience and Skill Set Requirements:
Must Have:
- 10+years of experience with Siebel technical configuration/ design /development / integration
Skill Set Requirements:
- 10+years of experience with Siebel technical configuration/ design /development / integration
- 5+year of experience of Siebel integration with Adobe AEM, J2EE andetc.
- 5+year of experience with Siebel EIM/EAI.
- 3+years of experience with Siebel IP18+ with a focus on configuring /developing.
- Experiencewith Assignment Manager, Business Rules, Workflow, Applets, Views,Screens, Code/Scripts and related Siebel Business Layer objects.
- Experiencewith Siebel Tools Software and editing Siebel Web Templates.
- Experiencein using Siebel Open UI specific classes and Methods.
- Demonstratedpossession of Siebel 8.x or above certification.
- Experiencein Siebel Open UI Architecture (Physical Model, Presentation Model) andOOTB OUI file structures and limitations.
Report Development Skills:
- Experiencein OBIEE and PowerBI report development and testing
- Workingknowledge of Open UI Concepts-PM, PR, Manifest File and Mappingfiles
Soft Skills:
- Strongcommunication skills; both written and verbal
- Abilityto develop and present new ideas and conceptualize new approaches andsolutions
- Excellentinterpersonal relations and demonstrated ability to work with otherseffectively in teams
- Demonstratedability to work with functional and technical teams Demonstrated abilityto participate in a large teams and work closely with other individualteam members
- Provenanalytical skills and systematic problem solving
- Strongability to work under pressure, work with aggressive time lines, and beadaptive to change
- Displaysproblem solving and analytical skills, using them to resolve technicalproblems
Public Sector Experience:
- Experiencewith Siebel modules such as Public Sector CRM, Contracts, Lead,Management, Partner, Public Sector Partner Portal, Campaign Management,Marketing, Resource Manager, and Public Sector eService would be anasset
- Experiencewith Transfer Payments would be an asset.