Shuttle Driver

Pomeroy Lodging; Calgary; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid on-the-job training

Growth opportunities

Personal days after probation

Employee travel program

Discounts on hotel cuisine

Job summary

Pomeroy Lodging in Calgary is seeking an overnight Shuttle Driver to transport guests to and from the airport, ensuring a safe, clean, and welcoming experience. The role requires a Class 4 Alberta license, a clean driver’s abstract, and strong customer service.

You will perform vehicle checks, log trips, and help in other hotel tasks while not transporting guests. This is a full-time overnight position with opportunities for growth within our hospitality team.

Qualifications

• Requires AB Driver’s License Class 4 and a clean two-year driving record.
• Strong customer service and communication skills are essential.
• Ability to perform vehicle inspections and maintain logs accurately.

Responsibilities

• Provide reliable shuttle service to and from the airport.
• Perform pre/shift vehicle inspections for safety and cleanliness.
• Complete shuttle logs and maintain records up to date.
• Keep interior/exterior of shuttle clean and professional.
• Greet guests warmly and use names when possible.
• Follow safety protocols and participate in health and safety programs.
• Assist with hotel tasks when not transporting guests.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Education

AB Driver’s License Class 4

Job description

We are looking for a Shuttle Driver to join our team!

If you enjoy being on the road and providing excellent service, this job is perfect for you!

Job Description

The shuttle driver transports guests to and from the Airport. They are responsible for providing a safe and clean environment for all users. They also help in other areas of the Hotel when not transporting guest.

Responsibilities

• Provide a reliable and timely shuttle service for guests traveling to and from the airport.
• Perform a thorough vehicle inspection (circle check) at the beginning of each shift to ensure the shuttle is in safe operating condition.
• Accurately complete and maintain shuttle logs, ensuring all records are up to date.
• Clean the interior and exterior of the shuttle vehicle daily to maintain a professional appearance and hygienic environment.
• Ensure the vehicle is properly fueled or charged throughout the shift and fully ready at the end of the shift.
• Maintain cleanliness and organization in the workspace and report any safety or maintenance concerns.
• Promptly report any accidents or injuries and complete the appropriate incident report forms as required.
• Greet each guest warmly with a smile, eye contact, and a friendly verbal greeting, using their name whenever possible to create a personalized experience.
• Follow all safety protocols and contribute to maintaining a clean, safe working environment through active participation in the health and safety program.
• Adhere to all environmental policies and sustainability programs in place.
• Perform additional duties as assigned to support the team and guest satisfaction.
• Other duties as assigned

Requirements

• AB Driver’s License, Class 4 license
• Clean Drivers Abstract for the past two years is required
• Must possess excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position is for the overnight shift and requires flexibility to work evenings, nights, weekends, and holidays. Candidates must be able to move, lift, carry, pull, and place objects weighing up to 50 pounds without assistance. The role involves standing, sitting, or walking for extended periods or for the entire shift, as well as performing physical activities such as reaching overhead and below the knees, bending, twisting, and pulling.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.