Housekeeping Attendant

Pomeroy Lodging; Prince George; On-site; CAD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health benefits

Training

Growth opportunities

Personal days

Stay Travel Program

Job summary

Pomeroy Lodging is seeking a Housekeeping Attendant to join our team. In this role you will help create the picture-perfect guest experience by cleaning and maintaining guest rooms and public areas, ensuring every interaction leaves a positive first impression.

You will work in a fast-paced hotel environment, requiring physical movement, attention to detail, and a friendly, professional demeanor to meet guest expectations and uphold the Pomeroy standard of service.

Qualifications

• Previous experience in housekeeping or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Responsibilities

• Maintain friendly, professional demeanor with guests and address complaints.
• Ensure rooms and public areas are pristine for first impressions.
• Prepare for shifts with a stocked cart and cleaning supplies; maintain tools.
• Vacuum, dust, clean, sweep, and restock guest rooms.
• Respect guest property and follow lost and found procedures.
• Understand and practice all emergency procedures.

Skills

Strong communication & interpersonal

Attention to detail

Experience in housekeeping/hotel

Job description

We are looking for a Housekeeping Attendant to join our team!

If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!

Job Description

As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Experience/Passions/Education

• Previous experience in housekeeping or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.This position will require periods of independent work and the ability to lift up to 30 lbs.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.