Shuttle Driver

Kaizen Lab Inc.; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Shuttle Driver, where you'll play a crucial role in guest service and tour logistics. This position involves driving a minibus, greeting guests, and ensuring a smooth experience from hotel pickups to tour transfers. Flexibility and a guest-first attitude are key as you navigate the vibrant streets of Vancouver. Enjoy paid training, social events, and unique perks like free admission to attractions while working for a company committed to excellence in tourism. This is your chance to be part of an award-winning team that values diversity and inclusion while sharing remarkable experiences with visitors.

Benefits

Paid training

Free coffee, tea, and hot chocolate

Company social events

Free parking

Discounts for attractions

VIP tourism industry events invitations

Referral program

Qualifications

• Possess a valid BC Class 1 or 2 Driver's License with air brake endorsement.
• At least 3 years of driving experience in Vancouver required.

Responsibilities

• Drive a minibus, assisting with picking up or dropping off guests.
• Work closely with Driver Guides and Operations team for smooth logistics.

Skills

Valid BC Class 1 or 2 Driver's License

Driving experience in Vancouver

Knowledge of Vancouver’s downtown core

Flexibility to accommodate a changing schedule

Personable guest-first attitude

Ability to lift luggage up to 50lbs

Organizational skills

Detail-oriented

Professional attitude and appearance

Fluency in English

Job description

Start Date: April 2025

Work Hours: Seasonal, Full-time or Part-time roles available

Location: Burnaby, BC

Wage: $24/hr + Extended Health Benefits (Company pays ½ while working full time if you opt in)

Approx. shift times: AM Shuttle: 0645 - 1245 and PM Shuttle: 1545 - 2230

An integral part of our guest service and tour logistics is our Shuttle Driver role. You will drive a minibus, working closely with our Driver Guides, assisting with picking up or dropping off guests at their hotel for our various tours, along with other odd jobs to support the operations.

A Pickup Shuttle shift usually starts early in the morning. It begins by pre-tripping your vehicle for the day, then determining your hotel pick up route working closely with our Operations team. Arriving at each hotel, guests will be met with your friendly greeting and warm manner. After gathering guests from various hotels, you will meet up with the Driver Guide to transfer guests to their coach before beginning pickups for our next tour departure. An evening Drop Off shuttle shift works much the same, except you drop guests off back at their hotel after their wonderful day on tour!

As a Shuttle Driver, you'll need to be prepared for the little surprises that will pop up daily. Missing guests! Perhaps a vehicle rescue! Last-minute drives to Whistler! You are our eyes and ears out on the road and must be flexible for last-minute changes and requests.

WHAT WE WILL LIKE ABOUT YOU:

• You possess a Valid BC Class 1 or 2 Driver's License with air brake endorsement with a clean driving abstract
• You have at least 3 years of driving experience in Vancouver
• You have a good knowledge of Vancouver’s downtown core and hotel locations
• You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 5-7 hours per day
• You possess a personable guest first attitude
• You can lift luggage up to 50lbs
• You work well under pressure
• You are organized and extremely detail-oriented
• You have a professional attitude and appearance
• You are a quick learner and hard worker who can meet deadlines
• You can work well both independently with minimum direction, and as part of a team
• If you have previous tourism experience, it’s an asset
• You are fluent in English, both written and oral
• You are legally entitled to work in Canada

WHAT YOU WILL LIKE ABOUT US:

• Paid training
• The little things like free coffee, tea, and hot chocolate (available in-office)
• Company social events (BBQ’s, Summer, and Christmas Staff events)
• Central Burnaby office with free parking and access to transit routes
• Internal and external recognition programs for fun awards and prize opportunities
• Free admission & discounts for you and a guest to 90+ attractions through the Tourism Privilege Pass
• Invitations to VIP tourism industry events, networking opportunities and familiarization tours
• Referral program – get your rockstar professional colleagues to join our team

Everything we do at Gray Line Westcoast Sightseeing is for a common purpose: Sharing Remarkable Experiences Together. We have been introducing the world to Vancouver, Victoria, and Whistler for over 40 years on our sightseeing tours, and we can’t wait to share these experiences with you. We attribute much of our success to our passion for Vancouver and the strength of our team. Gray Line Westcoast Sightseeing is the #1 Top Nominated Company at the Vancouver Tourism Awards for two years in a row in 2023 and 2024! This rise to the top is a testament to GLWCS's unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.

GLWCS is an equal opportunity employer. We are committed to the principles of equity, diversity, and inclusion. We are committed to creating and maintaining an inclusive workplace that welcomes, respects, and values diverse backgrounds, viewpoints, and abilities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability. GLWCS recruits, hires, trains, compensates, and promotes people of all races, ethnicities, religions, genders, sexes, abilities, and ages.

Gray Line Westcoast Sightseeing respectfully acknowledges the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations on which our offices are located.