Showroom Design & Sales Consultant

EMCO Corporation; Mississauga; On-site; CAD 45,000 - 50,000; Full time

Job summary

EMCO Corporation is a leading Canada-based wholesale distributor serving contractors nationwide. The Showroom Consultant role focuses on expert product selection and design advice to ensure high customer satisfaction and sales targets are met.

You will build relationships with designers, home builders and architects, provide quick quotes, and manage orders while maintaining industry and safety standards. This position offers a stable, growth-driven environment.

Qualifications

• Grade 12 diploma or equivalent; college/university degree an asset.
• Minimum 2 years in customer service or sales; plumbing/kitchen/bathroom showroom sales preferred.
• Valid driver's license with a clean abstract.
• Knowledge of kitchen and bath design trends.
• Proficient in Microsoft Office.
• Outstanding customer service and verbal communication skills.
• Excellent relationship building with customers, vendors, teammates.
• Able to identify customer needs, provide solutions and close the sale.
• Possess excellent project management skills.
• Able to learn and operate showroom order processing software (M3 preferred).

Responsibilities

• Assist showroom customers in assessing needs, directing product selections, and closing the sale.
• Develop and build strong relationships with designers, home builders and architects to grow profitable sales.
• Provide customers with quick reliable quotes and accurate delivery dates.
• Meet or exceed monthly product specific sales and gross profit targets.
• Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers.
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre.
• Maintain product literature to ensure most current information is available to customers.
• Drive showroom sales through promotions and maintaining display materials.
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre.
• Perform other tasks as requested by the Profit Centre Manager.

Skills

Customer service

Verbal communication

Relationship building

Sales closing

Project management

Microsoft Office

Product knowledge

Order processing

Education

Grade 12 diploma

College/University degree (asset)

Tools

Microsoft Office

M3

Job description

EMCO Corporation is a leading Canada-based wholesale distributor serving contractors nationwide. The Showroom Consultant role focuses on expert product selection and design advice to ensure high customer satisfaction and sales targets are met.

You will build relationships with designers, home builders and architects, provide quick quotes, and manage orders while maintaining industry and safety standards. This position offers a stable, growth-driven environment.