Shop Manager

1100 Applied Industrial Technologies, Inc.; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Job summary

Applied Industrial Technologies is seeking a Shop Manager in Edmonton to lead the shop's daily operations, safety initiatives and continuous improvement efforts. You will oversee customer service delivery, production schedules and overall shop profitability while mentoring staff and coordinating with engineering and service teams.

The role focuses on safety, quality, and leadership of people, with responsibility for process optimization and employee development in a busy industrial environment.

Qualifications

• 5-7 years of experience in a shop setting, with preference to shop management.
• Self-starter with leadership and continuous improvement experience.
• Excellent interpersonal communication and organizational skills.

Responsibilities

• Develop and execute shop operations strategy in line with company direction.
• Lead safety program implementation and ensure regulatory compliance.
• Manage day-to-day shop processes, scheduling and resource allocation.
• Review profitability and drive continuous improvement in shop quality systems.
• Serve as primary technical contact for customers and coordinate with the team.

Skills

Leadership

Safety leadership

Operations management

Customer service

Communication

Tools

SAP

MS Office

Work order systems

Job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance ! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is an extensive network of industrial distribution and shop facilities located throughout Canada. We currently have an immediate opening for a full time Shop Manager, Edmonton, Alberta.

Position Summary:

The Shop Manager is responsible for providing leadership in the development and execution of the shop process and operations strategy in support of the overall business plan and the strategic direction of the company. Specifically, accountability of execution in the areas of customer service, operations management, safety, quality and leadership of people.

Roles and Responsibilities:

• The development, effectiveness and efficiency of the day-to-day operations of the shop facility working within vision as directed by Applied Canada management team and with the support of the technical services team
• Promote and actively lead safety program to ensure all processes are within regulations and program is implemented successfully and standards are upheld.
• Ability to work safely, lead by example and contribute to overall company profitability.
• Monitor, maintain and focus on continuous improvement of the shop Quality System to ensure corporate and customer quality standards are up held.
• Conduct weekly/regular production meetings with appropriate personnel and weekly safety meetings with all employees
• Determine schedules, sequences and assignments for work activities based on work priority, availability of equipment and skill of personnel
• Supervise and coordinate office employees engaged in processing and development of customer owned products.
• Create review and approve repair, machining and fabrication proposals/quotations as required
• Make recommendations to the management regarding capital requirements, personnel training requirements, employee development needs and other expenses based on the needs of the operation
• Review orders for profitability, communicate suggestions for improvement to employees and management
• Review processes to identify shop efficiencies and make recommendations on potential changes to management
• Review shop expenses regularly for accuracy and economics
• Provide clear and concise communication to employees and management
• Leadership role in hiring process of future employee's office
• Primary technical contact for customers regarding shop services

Work Experience:

Experienced individual who will be able to strategically and tactically evaluate and implement comprehensive shop and quality system processes. Candidate must be a self starter with a comprehensive knowledge of shop process both manufacturing and repair and a demonstrated background of providing leadership and continuous improvement in a shop environment.

The selected manager must have the ability to bring immediate credibility to the shop function through his/her performance, professional qualifications and leadership skills as well as project and demonstrate our core values. Excellent interpersonal communication and presentation skills as well as proven organizational skills are required.

Qualifications:

• Qualified individual with 5-7 years experience in shop setting, with preference to shop management
• Computer skills working with work order management systems and Microsoft Office programs. SAP Production knowledge is an asset.
• A above average working knowledge of the products and services offered by Applied Industrial Technologies and the value brought to our customers, including
  • Hydraulics, Pneumatics, Lubrication
  • Mechanical Power Transmission Products and Material Handling
  • Fluid Conveyance
• Proven ability to understand the potential service needs of customers
• Self-motivated and ability to work independently
• Ability to mentor and lead team towards common goals
• Above average understanding of work order management and computer skills
• Well organized with great attention to detail and organizational abilities

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer